What is Konga and how does it work?

Konga is a Nigerian e-commerce platform founded in 2012 that operates as an online marketplace. It combines direct retail sales with a third-party marketplace model, allowing both Konga and independent sellers to offer products across categories like electronics, fashion, home appliances, groceries, and more. The platform includes its own logistics service (EXPRESS) for delivery and a payment system called KongaPay.

What countries does Konga operate in?

Konga operates exclusively in Nigeria. The leading e-commerce platform is headquartered in Lagos and serves the Nigerian market with over 25 retail stores and three major warehouses.

Does Konga have a mobile app?

Yes, Konga is available on iOS and Android. You can download Konga on the App Store for iPhone, or get it on Google Play for Android.

Who is Konga best suited for?

Konga is designed for a wide range of shoppers, including tech-savvy millennials, working professionals, and traditional shoppers. It caters to various customer preferences and budgets through its diverse product selection and competitive pricing.

How do I contact Konga support?

You can contact Konga via email at mobilesupport@konga.com or by phone on +23414605555.

Does Konga have a plan for teams or businesses?

Yes, Konga offers Konga Mall, a marketplace service that allows businesses to showcase and sell their products on the platform. Sellers can use either Konga's fulfillment service or the Self-Fulfill Model, where they manage their own shipping through courier partners negotiated by Konga.

Konga

🇳🇬 Nigeria

An e-commerce marketplace for shoppers and merchants in Nigeria to buy and sell electronics, fashion, groceries, and more with order tracking, delivery, and KongaPay payments.

Use it on:Web Android· 3.7 iOS· 2.9

Konga is a Nigerian e-commerce platform for consumers and third-party merchants to buy and sell products online across major retail categories.

Key capabilities include:

Multi-category online shopping across computers and accessories, phones and tablets, electronics, fashion, home and kitchen, baby and toys, beauty and personal care, drinks and groceries, plus power solutions such as generators and inverters
Marketplace selling (Sell on Konga) that allows merchants to list products and reach online shoppers through a third-party marketplace model
Payments and checkout via KongaPay, with options such as wallet-based payments and support for card networks (Verve, Mastercard, Visa)
Delivery and post-purchase tools including order tracking (Track My Order), delivery information, and a published return policy; the site also promotes same-day delivery via KongaNow

Available on Web, Android, and iOS.

Built for B2C online shoppers in Nigeria and B2B2C sellers looking to distribute products through an established e-commerce marketplace.

It is notable in Nigeria’s digital commerce market for combining online shopping with an integrated payments product (KongaPay), a nationwide logistics focus, and a mix of direct retail and marketplace listings, alongside frequent promotions such as daily deals and seasonal campaigns (including Yakata/Black Friday).

As of Jun 29, 2026, Konga is rated 2.9 on the App Store from 156 reviews and 3.7 on Google Play from 28.2K reviews with 1M+ installs.

Phone:+234 708 063 5700

Social Links:

Categories:

E-commerce & Retail

Features & Business Model:

b2b2c marketplace online-store order-management

Frequently Asked Questions About Konga

Recent Reviews for Konga

Great · 15 reviews

5-star

33%

4-star

40%

3-star

20%

2-star

1-star

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Kasheefah Adedokun

NG · 2 reviews

Jun 27, 2026

It needs more speedy delivery and what is okay about is that it sells authentic products

olusolaaleru

NG · 1 review

Jun 26, 2026

Super efficient delivery and prompt response from vendors

Taiwo Ayomikun

NG · 1 review

Jun 9, 2026

Very excellent help with interactive customer service and delivers on point everytime. Would recommend to my friends

ESTHER WILLIAMS

NG · 1 review

Jun 9, 2026

rce brand that has made online shopping more accessible and convenient in Nigeria. Konga offers a wide range of products, including electronics, fashion, home appliances, beauty items, and groceries, making it a one-stop shopping destination. The platform is easy to navigate, and customers can often find competitive prices and promotional deals. Its delivery services have improved over the years, helping shoppers receive their orders more efficiently. Konga also provides multiple payment options, which adds to customer convenience. Overall, Konga remains a trusted online marketplace for many Nigerians seeking quality products and dependable service.

Aminah Alim

NG · 1 review

Jun 9, 2026

The products are nice delivery is also too notch. Konga app and workers keep it up. Well done to you guys.

View all Konga reviews (15)

DD Dave found that Konga has raised $83M across 6 rounds, backed by 3 investors. Their latest round was a Series C in Feb 2018. See how we get product data