A Kenya-focused services marketplace where individuals and businesses hire verified experts for KRA, eCitizen, NTSA, design, and tech services with M-Pesa escrow.

Kaziiko Product Overview

Is Kaziiko Right for You?

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Best For

  • Kenyan small businesses
  • People hiring experts

What It Does Well

  • Verified Kenyan experts
  • M-Pesa escrow payments

Things to Check

  • Expert vetting process
  • Escrow release rules

About Kaziiko

Screenshot of Kaziiko website

Kaziiko is a Kenya-focused online services marketplace for individuals and businesses that need help from verified experts across government paperwork, business compliance, creative work, and digital services.

Key capabilities include:

  • Browse services and expert profiles by category such as Government and eCitizen support, NTSA and driving services, business registration and compliance (KRA PIN, iTax, VAT), immigration and visa help, graphic design, web and software development, AI services, and digital marketing.
  • Post a project and receive proposals from experts, allowing customers to describe requirements and compare offers.
  • Trust and quality signals such as verified expert badges, availability indicators, and ratings/reviews to help customers choose providers.
  • M-Pesa payments with escrow: customers pay via M-Pesa, funds are held until the customer approves the work, then payment is released to the expert minus a stated 15% platform fee.

Available on Web.

It targets a B2B2C audience, including customers who need done-for-you help (including Kenyans in the diaspora) and independent experts, agencies, and cybercafés that want to sell services online.

What makes it notable in the Kenyan market is its focus on high-demand administrative and compliance workflows (for example KRA, eCitizen, NTSA, NSSF, SHA, HELB, and civil registration) combined with M-Pesa escrow for payment protection and an expert marketplace model run by a registered Kenyan company (Kaziiko Digital Services Ltd., head office in Upper Hill, Nairobi).

Kaziiko Facts

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Pricing & Fees
Variable pricingBuyers pay the listed service price (e.g. from KSh 300 for eCitizen tasks, KSh 5,000 for web development); experts join free and pay a 15% commission per completed order. Business plans: Starter free (2 orders/month), Business KSh 3,500/month (20 orders, 5 members), Agency KSh 8,000/month (unlimited orders, 15 members). Payment via M-Pesa.

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Frequently Asked Questions About Kaziiko

Kaziiko is a marketplace where individuals and businesses can hire experts for services such as government paperwork, business compliance, design, and software development. Browse a service or post a project, then pay through M-Pesa; payment is held in escrow until you approve the completed work.

Service prices vary by listing. Experts pay a 15% commission on completed orders, with no monthly or listing fee. Business plans are also available: Starter is free, Business is KSh 3,500 per month, and Agency is KSh 8,000 per month.

Kaziiko primarily serves customers in Kenya and offers remote services to Kenyans living abroad, including in the UK, US, and Canada.

Register on Kaziiko’s website and choose the account type that fits you. Customers can then browse services or post a project; experts complete a profile and submit it for review before listing services.

Kaziiko is suited to individuals and businesses seeking help with government services, compliance, creative work, or digital services, as well as experts who want to offer those services.

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