Question 1

What is Discovery Limited and how does it work?

Accepted Answer

Discovery Limited is a South African financial services portal where you can manage medical aid, digital banking, insurance, investments, and earn rewards through the Vitality program. You can get quotes, compare plans, manage accounts online, track health claims, book healthcare services, access online banking with credit cards and home loans, buy life and car/home insurance, invest for retirement, and earn rewards for fitness, healthy behaviors, and safe driving.

Question 2

How much does Discovery Limited cost?

Accepted Answer

Costs vary by product. Medical aid through Discovery Health Medical Scheme starts from around R1,350 per month; life insurance from R200 per month; gap cover from R53 per month; and Flexicare health insurance from R459 per month. Discovery Bank and investment products have bundled or pay-as-you-transact fees. Vitality rewards are free for the first 3 months.

Question 3

What countries does Discovery Limited operate in?

Accepted Answer

Discovery Limited operates primarily in South Africa, where it is listed on the JSE and is the largest private health insurer. The group also has operations in the UK, US, China, Singapore, and Australia.

Question 4

How do I sign up for Discovery Limited?

Accepted Answer

You can sign up on the Discovery website at discovery.co.za. For medical aid specifically, you complete an application form and send it via email to CIBAPPFORMS@discovery.co.za or by post to Discovery Health, CIB Department, PO Box 652919, Benmore. For other products like banking or insurance, you can apply directly through the portal.

Question 5

Does Discovery Limited have a mobile app?

Accepted Answer

Yes, Discovery Limited has mobile apps available on both Android and iOS. The main Discovery app and Discovery Bank app allow you to manage your accounts, access online banking, track health claims, and use Vitality rewards on your smartphone.

Question 6

Who is Discovery Limited best suited for?

Accepted Answer

Discovery Limited is best suited for South African individuals and businesses seeking integrated financial services. Individuals benefit from managing medical aid, banking, insurance, and rewards in one place; businesses can use employee benefits, group risk, and corporate sections.

Question 7

How do I contact Discovery Limited support?

Accepted Answer

You can contact Discovery support via email depending on your inquiry: mobilefeedback@discovery.co.za for app issues, insureinfo@discovery.co.za for insurance, discoverylifeinfo@discovery.co.za for life cover, investsupport@discovery.co.za for investments, healthpartnerinfo@discovery.co.za for health partnerships, or webinfo@discovery.co.za for general website questions.

Question 8

Does Discovery Limited have a plan for teams or businesses?

Accepted Answer

Yes, Discovery Limited offers business and team solutions through its employee benefits, group risk, and corporate sections. Businesses can provide medical aid, insurance, and Vitality rewards to their employees.

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