Clientèle

Clientèle is a South African direct financial services provider for individuals and families who want to buy and manage insurance cover, legal protection, and lifestyle benefits through self-service channels.

Key capabilities include:

• Online purchase and quoting for products such as Funeral Plans (from R350 p/m), Health Plans (from R537 p/m), Legal Personal (from R330 p/m), Legal Business (from R580 p/m), Wealth Plans (from R500 p/m), plus Investments, Perks (R170 p/m), and Mobile discounted airtime and data
• Policy self-service to view and manage cover via website, WhatsApp (067 342 7248), and USSD (120337#), designed for customers who prefer direct, remote support
• Claims submission for natural death, accidental (unnatural) death, dread disease, disability, and legal matters, with guidance through the claims process
• Rewards and discounts through Royalty (a loyalty benefit provided at no additional cost to eligible clients) and Perks, offering vouchers and savings across everyday categories such as groceries and entertainment

Available on Web, Android, iOS, and Huawei AppGallery.

This offering targets South African consumers looking for monthly premium-based cover and add-on benefits, with pricing that starts from R170 to R580 per month depending on the product.

It is notable in the South African market as a Johannesburg Stock Exchange listed group that distributes insurance products via direct marketing and supports multiple low-friction service channels (app, web, WhatsApp, USSD). Policies are underwritten by Clientele Life Assurance Company Limited (FSP 15268) for life insurance and Clientèle General Insurance Limited (FSP 34655) for non-life insurance, with stated annual premium and benefit escalations.