DigiTip

DigiTip is a South African digital tipping solution for businesses and venues that host informal workers, enabling parking attendants and car washers to receive tips electronically instead of in cash.

Key capabilities include:

• QR-based tipping with Zapper: each worker is issued a unique Zapper QR code on a lanyard; customers scan the code in the Zapper app to send a tip and receive an in-app confirmation.
• Weekly settlement to FNB eWallet: tips are totalled weekly and paid out to each worker’s FNB eWallet, supporting recipients who may not use traditional bank accounts.
• Onboarding and support: the service includes sign-up through a team member and training for workers who are unfamiliar with digital payments.
• Deployment across real-world sites: the service operates across multiple locations in and around Durban, including retail and hospitality areas such as Musgrave, Hillcrest, Durban North, Umhlanga, Salt Rock, and Mount Edgecombe.

Available via the DigiTip website for information and sign-up; tipping takes place through the Zapper mobile app (Android and iOS).

It fits a B2B2C model for malls, retailers, gyms, hospitality venues, and other sites that employ or host informal labourers, as well as consumers who want a cashless way to tip.

Notable in the South African market context, it targets financial inclusion for informal workers and is reported to support 250+ labourers, with the business acquired by Street Wallet to expand its footprint in KwaZulu-Natal.