Question 1

What is Coris Money and how does it work?

Accepted Answer

Coris Money is a mobile money and digital payments service from Coris Bank International that lets you use your mobile phone and Coris Money points of sale to transfer money, pay bills, deposit and withdraw cash, and pay for goods and services. You can also link your Coris Bank account to your Coris Money wallet to move funds between your bank account and wallet for everyday transactions.

Question 2

How much does Coris Money cost?

Accepted Answer

Coris Money uses a fee schedule for its services, but exact prices and fees are not provided here. To know how much Coris Money costs for transfers, withdrawals, and other operations, you need to consult the Grille tarifaire (pricing page) on the Coris Money site or in your local Coris Bank branch.

Question 3

What countries does Coris Money operate in?

Accepted Answer

Coris Money operates in West Africa in the countries where Coris Bank International is present, specifically Bénin, Burkina Faso, Côte d’Ivoire, Mali, Niger, Sénégal, and Togo.

Question 4

How do I sign up for Coris Money?

Accepted Answer

You can sign up for Coris Money by opening a mobile money account through Coris Bank International branches or authorized Coris Money distributors, where your identity will be verified and your wallet set up. After that, you can use the Coris Money mobile app and the network of Coris Money points of sale to start transacting.

Question 5

Does Coris Money have a mobile app?

Accepted Answer

Yes, Coris is available on iOS and Android. You can download Coris on the App Store for iPhone, or get it on Google Play for Android.

Question 6

Who is Coris Money best suited for?

Accepted Answer

Coris Money is best suited for individual consumers of Coris Bank International in supported West African countries who want to manage everyday payments and transfers from their mobile phone. It is especially useful if you need to move money between a Coris Bank account and a mobile wallet, pay bills, and access cash through local points of sale.

Question 7

How do I contact Coris Money support?

Accepted Answer

You can contact Coris Money support using Coris Bank International’s contact channels, including the main email corisbank@coris-bank.com and the support email listed for the Android app (corisdbd@coris-bank.com). You can also use the customer complaints (réclamations) form and contact details available on the Coris Money website.

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