Question 1

What is Consolidated Bank Ghana (CBG) and how does it work?

Accepted Answer

Consolidated Bank Ghana is a Ghanaian universal bank that offers retail, SME, and corporate banking, along with digital banking for transfers, bill payments, QR payments, and PAPSS cross-border payments. It works through branch banking, internet banking, and its mobile app.

Question 2

What countries does Consolidated Bank Ghana (CBG) operate in?

Accepted Answer

Consolidated Bank Ghana operates primarily in Ghana. Its PAPSS-enabled cross-border payments can reach other African markets, but its core banking market is Ghana.

Question 3

How do I sign up for Consolidated Bank Ghana (CBG)?

Accepted Answer

You can sign up through CBG’s digital onboarding portal for online account opening, or by visiting a branch for account opening and other banking services.

Question 4

Does Consolidated Bank Ghana (CBG) have a mobile app?

Accepted Answer

Yes, Consolidated Bank Ghana has a mobile app for Android and iOS.

Question 5

Who is Consolidated Bank Ghana (CBG) best suited for?

Accepted Answer

Consolidated Bank Ghana is best suited for individuals in Ghana, including diaspora customers, as well as SMEs, larger businesses, and corporate clients.

Question 6

How do I contact Consolidated Bank Ghana (CBG) support?

Accepted Answer

You can contact Consolidated Bank Ghana at talktous@cbg.com.gh or rosellen.duncan@cbg.com.gh.

Question 7

Does Consolidated Bank Ghana (CBG) have a plan for teams or businesses?

Accepted Answer

Yes, Consolidated Bank Ghana offers banking services for businesses and corporate clients, including business accounts, loans, trade finance, and corporate banking solutions.

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