Question 1

What is ClickPesa and how does it work?

Accepted Answer

ClickPesa is a financial platform that enables companies in Tanzania to collect payments and make disbursements using mobile money, bank transfers, cards, and BillPay control numbers. It works by providing tools like payment gateways, dashboards for generating bill numbers, APIs for integration, and real-time tracking of transactions.

Question 2

How much does ClickPesa cost?

Accepted Answer

ClickPesa charges transaction fees such as 1% for certain payment collections, 4.85% for card payments, and tiered fixed fees for mobile money USSD PUSH based on amount. Setup fees apply for some solutions like KYC onboarding (25,000 TZS) or channel activation (250,000 TZS each), while others like payment pages and e-invoicing are free. Fees exclude taxes and may change with notice.

Question 3

What countries does ClickPesa operate in?

Accepted Answer

ClickPesa operates in Tanzania.

Question 4

How do I sign up for ClickPesa?

Accepted Answer

Sign up through the ClickPesa website to create an account with a 100,000 TZS transaction limit for free. Log in to the merchant dashboard to assign BillPay numbers, activate channels, and start collecting payments.

Question 5

Who is ClickPesa best suited for?

Accepted Answer

ClickPesa is best suited for businesses in Tanzania needing to collect payments via mobile money, cards, or BillPay, including online stores, schools, marketplaces, and service providers handling invoices or subscriptions.

Question 6

How do I contact ClickPesa support?

Accepted Answer

Contact ClickPesa support through their website or contact them on info@clickpesa.com

Question 7

Does ClickPesa have a plan for teams or businesses?

Accepted Answer

Yes, ClickPesa offers solutions for businesses including payment gateways, bulk payouts, marketplaces, and tools like CRM and e-invoicing.

Question 8

Does ClickPesa offer an API or integrations?

Accepted Answer

Yes, ClickPesa offers a public API. View the official ClickPesa API documentation for endpoints, authentication, and integration guides.

Question 9

What popular product is ClickPesa an African alternative to?

Accepted Answer

ClickPesa is an African-built alternative to Stripe.

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