Question 1

What is Kopo Kopo and how does it work?

Accepted Answer

Kopo Kopo is a payment platform that enables businesses to accept digital payments like Lipa na M-PESA via till numbers, with funds instantly credited to your account. You pay a 0.55% fee capped at KSh 200 per transaction (free below KSh 200), and use the platform to send payments to M-PESA, banks, or tills for KSh 50 per transfer (free to your nominated M-PESA). It also offers cash advances based on your payment volume and tools like recurring payments.

Question 2

How much does Kopo Kopo cost?

Accepted Answer

Receiving Lipa na M-PESA payments costs 0.55% per transaction (capped at KSh 200; free under KSh 200). Sending payments costs KSh 50 per transfer (free to your nominated M-PESA), with cash advances at 5.9% monthly interest if repaid on time.

Question 3

What countries does Kopo Kopo operate in?

Accepted Answer

Kopo Kopo operates in Kenya.

Question 4

Does Kopo Kopo have a mobile app?

Accepted Answer

Yes, Kopo Kopo is available on iOS and Android. You can download Kopo Kopo on the App Store for iPhone, or get it on Google Play for Android.

Question 5

Who is Kopo Kopo best suited for?

Accepted Answer

Kopo Kopo is best suited for Kenyan businesses accepting Lipa na M-PESA payments, sending bulk or recurring payments, and accessing cash advances based on transaction volume.

Question 6

How do I contact Kopo Kopo support?

Accepted Answer

You can send an email to support@kopokopo.com for support.

Question 7

Does Kopo Kopo have a plan for teams or businesses?

Accepted Answer

Yes, Kopo Kopo offers plans for businesses, including features like bulk payments, recurring payments, and cash advances up to KSh 10,000,000.

Question 8

Does Kopo Kopo offer an API or integrations?

Accepted Answer

Yes, Kopo Kopo offers a public API. View the official Kopo Kopo API documentation for endpoints, authentication, and integration guides.

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