Question 1

What is 4G Capital and how does it work?

Accepted Answer

4G Capital is a fintech platform providing working capital loans, business training, and digital financial solutions to micro and small enterprises in Africa. It works through a touch-tech approach combining proprietary machine learning for credit assessment with mobile money for instant, unsecured loan disbursement and repayment via feature or smart phones. Loans come with customized training, and repeat loans are available on-demand; access in Kenya by dialing *612# or in Uganda by contacting +256 707 424 213.

Question 2

What countries does 4G Capital operate in?

Accepted Answer

4G Capital operates in Kenya, Uganda, Mauritius, and Ghana.

Question 3

How do I sign up for 4G Capital?

Accepted Answer

Business owners meeting eligibility criteria (6+ months in operation, valid ID, permanent business, proof of ownership, operating in Kenya or Uganda, registered Safaricom or MTN line) can request a loan by dialing *612# in Kenya or contacting +256 707 424 213 in Uganda. Sign up for an account using the online form at afbkenya.freshdesk.com/support/signup with your full name and email.

Question 4

Who is 4G Capital best suited for?

Accepted Answer

4G Capital is best suited for micro and small enterprise owners, informal business operators, and distributors in Africa who buy and sell stock in short cycles and need working capital loans plus business training.

Question 5

How do I contact 4G Capital support?

Accepted Answer

Contact 4G Capital support at contact@4g-capital.com or raising.concerns@4g-capital.com. In Kenya, dial *612#; in Uganda, call +256 707 424 213.

Question 6

Does 4G Capital have a plan for teams or businesses?

Accepted Answer

No, 4G Capital provides loans directly to individual micro and small business owners, not team or business plans.

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