Question 1

What is Pawapay and how does it work?

Accepted Answer

PawaPay is a pan-African payments company and mobile money payment aggregator that enables businesses to collect and disburse payments via mobile money across Africa through a single API and dashboard. It simplifies international transfers to Africa by terminating disbursements instantly on telco mobile wallets, offering collections, refunds, and payouts via apps, web pages, and USSD menus. All payments are fully reconciled in the pawaPay Dashboard with high uptime and 24/7 support.

Question 2

How much does Pawapay cost?

Accepted Answer

The provided content doesn’t include specific pricing details for pawaPay. It references “Plans & Pricing,” but no costs or fee information is shown in the text provided.

Question 3

Is Pawapay safe and secure?

Accepted Answer

PawaPay is safe and secure, featuring a mobile money platform that requires consumer confirmation for every payment, resulting in zero chargebacks and low fraudulent transaction rates after nearly 2 billion successful transactions. It maintains over 99.9% uptime, constantly monitors Mobile Network Operators, and reconciles all payments to final status even during MMO issues. In Malawi, it is regulated by the Reserve Bank of Malawi with a license obtained in 2024.

Question 4

What countries does Pawapay operate in?

Accepted Answer

PawaPay operates in more than 15 countries in Africa, with specific mentions including Benin, Burkina Faso, Cameroon, Congo-Brazzaville, and at least 19 countries in Sub-Saharan Africa overall. It provides access to all major mobile money markets across these regions through one integration.

Question 5

How do I sign up for Pawapay?

Accepted Answer

To sign up for PawaPay, create a merchant mobile money account on their website. Access onboarding that guides you through steps to integrate mobile money payments, including a fully functional sandbox environment for testing. Integrate the merchant API into your payment flows and manage transactions via the pawaPay Dashboard.

Question 6

What pricing plans does Pawapay offer?

Accepted Answer

PawaPay offers simple pay-per-transaction pricing for businesses of all sizes, with a fixed 1% fee plus a fee set by the Mobile Money Operator (MMO); full breakdown is on their fees page. There is a basic plan best for small businesses and entrepreneurs, and a premium plan for businesses with large payment volumes that includes premium onboarding, dedicated support, account management, and add-on services.

Question 7

How do I contact Pawapay support?

Accepted Answer

PawaPay provides 24/7 support from an experienced team that responds in under 1 hour. Support helps with integration, issues, and operations via the platform, with dedicated support available on premium plans.

Question 8

Does Pawapay have a plan for teams or businesses?

Accepted Answer

Yes, PawaPay is designed for businesses and teams, serving merchants, entrepreneurs, remittance companies, and enterprises like BetPawa across Africa. It offers plans for small businesses and premium options for large-volume businesses with dedicated support and account management.

Question 9

Does Pawapay offer an API or integrations?

Accepted Answer

Yes, PawaPay offers a Merchant API for collections, refunds, and disbursements, providing a single standardized integration to access mobile money in multiple countries. It includes a sandbox for testing, pre-built payment pages, and batch disbursements via the dashboard without additional integration.

Pawapay

Integrate one API to collect and send mobile money payments across 19 African markets, with dashboard controls, flexible settlement options, and zero chargebacks.

Tags:

Frequently Asked Questions

Similar to Pawapay

Raenest

Godantown

Carbon

Similar to Pawapay

Raenest

Godantown

Carbon

Similar to Pawapay

Reviews