Question 1

What is Clafiya and how does it work?

Accepted Answer

Clafiya is a digital healthcare platform in Nigeria that provides primary care services including virtual consultations, in-person home visits by nurses or community health officers, diagnostic tests, health education, medication delivery, and referrals to specialists or hospitals. Users register on the website or via USSD code 34758#, schedule appointments, and receive care at home or virtually, with options for health savings accounts to manage payments.

Question 2

How much does Clafiya cost?

Accepted Answer

In-person primary care visits cost ₦5,000 (about $10.86). The platform offers subscription plans for individuals, families, and businesses, along with health savings accounts; specific pricing details are available on their website.

Question 3

What countries does Clafiya operate in?

Accepted Answer

Clafiya operates in Lagos and Enugu states in Nigeria, with plans to expand across the country. Virtual services are accessible nationwide via their platform.

Question 4

How do I sign up for Clafiya?

Accepted Answer

Visit www.clafiya.com to register on their platform. You can also use the USSD code 34758# to sign up and schedule services.

Question 5

Does Clafiya have a mobile app?

Accepted Answer

No, Clafiya does not currently have a mobile app available.

Question 6

Who is Clafiya best suited for?

Accepted Answer

Clafiya is best suited for individuals, families, and small to medium businesses in Nigeria seeking affordable primary healthcare, especially those in Lagos and Enugu who value home visits and virtual consultations.

Question 7

How do I contact Clafiya support?

Accepted Answer

Contact Clafiya support through their website at www.clafiya.com. Specific support details like email or phone are listed on the site.

Question 8

Does Clafiya have a plan for teams or businesses?

Accepted Answer

Yes, Clafiya offers plans for teams and businesses, including subscriptions for SMEs to provide healthcare to employees and their families.

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