Zencey

Zencey is an AI-powered mobile health and telemedicine platform for individuals, families, small and midsize businesses, and healthcare organizations, focused on improving access to care in Africa.

Key capabilities include:

• AI symptom checking and triage that asks guided questions about symptoms and risk factors, then analyzes inputs using knowledge from millions of medical publications to suggest possible causes and next steps.
• Online doctor consultations through the app, letting patients connect immediately or schedule a video visit via the “Consult a Doctor” flow.
• Care access and coverage network that connects users to 1,400 pharmacies, 450 hospitals, and 50+ medical labs, supporting medication access and diagnostic testing.
• Employee health plans for SMBs delivered with MCI Care Côte d’Ivoire in collaboration with FIFME, offering 80% health coverage for eligible families (up to 5 people) across consultations, hospitalization, lab services, pharmacy expenses, ambulance services, delivery (birth-related) expenses, dental care, and online care.

Available on Android and iOS and API options for healthcare organizations building AI tools.

It serves a B2B2C audience, including consumers managing everyday health needs, employers offering employee medical cover, and digital health providers integrating AI patient assistants, AI doctor insights, and health risk assessment via API.

In Côte d’Ivoire and other African markets, it stands out for combining teleconsultation, an AI-driven symptom flow, and a large partner network of pharmacies, hospitals, and labs, plus employer coverage delivered through local insurance partnerships.