What is Zencey and how does it work?

Zencey is a digital health platform offering AI-driven wellness plans, telemedicine consultations, symptom checking, and health coverage. Users access personalized wellness guidance, book appointments via video, voice, or chat, and use features like e-pharmacy through the Zencey app.

What countries does Zencey operate in?

Zencey operates in Côte d'Ivoire and francophone Africa.

Does Zencey have a mobile app?

Yes, Zencey is available on iOS and Android. You can download Zencey on the App Store for iPhone, or get it on Google Play for Android.

Who is Zencey best suited for?

Zencey is best suited for individuals seeking personalized wellness and telemedicine, businesses and families needing employee health plans, and uninsured people in Africa wanting affordable healthcare access.

How do I contact Zencey support?

Zencey can be reached on +225 07 87 75 0665 or contact@zencey.com

Does Zencey have a plan for teams or businesses?

Yes, Zencey offers an Employee Health Plan for businesses and families, covering consultations, hospitalization, labs, pharmacy, ambulance, dental, and online care via the app.

Does Zencey offer an API or integrations?

Yes, Zencey offers an API for symptom checking and patient screening services.

Zencey

🇨🇮 Côte d'Ivoire 🇧🇫 Burkina Faso 🇨🇩 DR Congo+2 more

An AI-powered telemedicine app for individuals, families, and African SMBs to check symptoms, book video consultations, and access pharmacies, hospitals, and labs.

Use it on:Web Android· 4.1 iOSAPI

Is Zencey right for you?

Best for

Individuals at home
Families managing care
SMBs covering employees
Remote doctor access
Quick symptom checks

What it does well

Symptom checker
Video consultations
Pharmacy access
Hospital and lab access
Insurance support

Things to check

Available countries
Lab network coverage
Pharmacy delivery options
Insurance partners
Consultation hours

Zencey is an AI-powered mobile health and telemedicine platform for individuals, families, small and midsize businesses, and healthcare organizations, focused on improving access to care in Africa.

Key capabilities include:

AI symptom checking and triage that asks guided questions about symptoms and risk factors, then analyzes inputs using knowledge from millions of medical publications to suggest possible causes and next steps.
Online doctor consultations through the app, letting patients connect immediately or schedule a video visit via the “Consult a Doctor” flow.
Care access and coverage network that connects users to 1,400 pharmacies, 450 hospitals, and 50+ medical labs, supporting medication access and diagnostic testing.
Employee health plans for SMBs delivered with MCI Care Côte d’Ivoire in collaboration with FIFME, offering 80% health coverage for eligible families (up to 5 people) across consultations, hospitalization, lab services, pharmacy expenses, ambulance services, delivery (birth-related) expenses, dental care, and online care.

Available on Android and iOS and API options for healthcare organizations building AI tools.

It serves a B2B2C audience, including consumers managing everyday health needs, employers offering employee medical cover, and digital health providers integrating AI patient assistants, AI doctor insights, and health risk assessment via API.

In Côte d’Ivoire and other African markets, it stands out for combining teleconsultation, an AI-driven symptom flow, and a large partner network of pharmacies, hospitals, and labs, plus employer coverage delivered through local insurance partnerships.

As of Jun 22, 2026, Zencey is rated 4.1 on Google Play from 87 reviews with 10K+ installs.

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Health Tech

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