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Book doctor appointments and virtual consults online in South Africa
An online telehealth platform for South Africans to complete assessments, consult licensed doctors, get prescriptions, and receive discreet medication delivery.
Zapmed Product Overview
Is Zapmed Right for You?
Liners prepares and updates these highlights as product information changes. Editorial standardsBest For
- South African patients
- Online doctor visits
What It Does Well
- Online health assessments
- Licensed doctor consults
Things to Check
- Doctor hours
- Delivery areas
About Zapmed
Zapmed is a South Africa-focused telehealth platform for adults who want online doctor consultations, prescriptions, and delivered treatment plans for everyday health needs.
Key capabilities include:
- Online assessments and doctor consultations for conditions across weight loss, skincare, women’s health, men’s health, sexual health, and general health (including virtual GP consults).
- Prescription-based treatment pathways guided by licensed South African doctors, with treatment determined according to clinical guidelines and patient needs.
- Medication dispensing and delivery via SAPC-registered pharmacy partners, with discreet door-to-door delivery.
- Ongoing support for longer-term care, including health coach support for weight loss, automatic refills for chronic services, and support for medical aid claims.
Available on Web.
Target users include individuals in South Africa seeking private, convenient access to care for weight management (including GLP-1 programmes), acne and rosacea, birth control and menopause support, erectile dysfunction and premature ejaculation, STI-related care, UTIs, thrush, hair loss, acid reflux, and cold sores.
Notable in the local market for connecting patients with HPCSA-registered doctors and regulated pharmacy dispensing, and for consolidating telehealth access across Zapmed and Contro (contro.co.za) under one set of online treatment services.
Zapmed Facts
Liners compiles product facts from official websites, app stores, documentation, trusted public sources, and details shared by product teams during editorial review. We also consider crowdsourced updates when they include verifiable evidence, and refresh facts as information changes. How we source dataOperates In
Official Links
What it does
African alternative to
Pricing & Fees
Variable pricingGeneral Dr consultation costs R450 once-off or R220/month; weight-loss Dr consultation costs R450/month; dietitian consultation costs R549 once-off, while e-prescriptions are free.
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Jobs at Zapmed
| Title | Posted |
|---|---|
| Medical Doctor | Jul 1, 2026 |
Frequently Asked Questions About Zapmed
Zapmed is an online telehealth platform that provides virtual consultations with licensed doctors for sexual health and confidence products. You select a service, complete a health questionnaire, book a video consultation with a partner doctor, and receive prescribed medication delivered discreetly to your home, typically as part of a subscription.
Patients pay an upfront consultation fee combined with a low monthly subscription to get ongoing doctor access and free delivery of medicine.
Zapmed operates in South Africa, with the ability to deliver to anywhere in the country including townships, rural areas, and cities like Soweto, Khayelitsha, and Alexandra.
You can sign up by completing a quick online medical questionnaire on their website to initiate your care profile.
Contro is suited for South Africans seeking discreet, convenient access to sexual health services including birth control, erectile dysfunction treatment, hair loss treatment, STI testing, and other sexual health products without the inconvenience of in-person doctor visits.
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