Question 1

What is RecoMed and how does it work?

Accepted Answer

RecoMed is South Africa's digital healthcare booking platform that connects patients with healthcare providers. Patients can search for and book appointments with doctors, dentists, specialists, and other practitioners 24/7 online or via virtual consultation. For practitioners, RecoMed provides booking management tools, patient visibility across multiple channels, and integration with practice management systems to streamline appointments and reduce no-shows.

Question 2

What countries does RecoMed operate in?

Accepted Answer

RecoMed operates in South Africa, with coverage across eight provinces including Cape Town, Pretoria, Johannesburg, and Durban.

Question 3

Who is RecoMed best suited for?

Accepted Answer

RecoMed is suited for patients in South Africa seeking to book healthcare appointments online at any time, healthcare practitioners and practices wanting to manage bookings and increase patient visibility, and enterprise partners such as medical aid schemes that need white-label booking functionality.

Question 4

How do I contact RecoMed support?

Accepted Answer

You can contact RecoMed support at support@recomed.co.za or business@recomed.co.za for business inquiries.

Question 5

Does RecoMed have a plan for teams or businesses?

Accepted Answer

Yes, RecoMed offers white-label booking solutions for enterprise partners such as medical aid schemes and other organizations that want to integrate RecoMed's booking functionality into their own platforms and channels.

Question 6

Does RecoMed offer an API or integrations?

Accepted Answer

Yes, RecoMed integrates with major practice management applications (PMAs) in real time to fit existing clinic workflows. The platform also offers white-label API solutions for enterprise partners.

Question 7

What popular product is RecoMed an African alternative to?

Accepted Answer

RecoMed is an African-built alternative to Zocdoc.

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