A Kenyan health wallet for individuals, families, and employers to pay for doctor chats, medication, labs, and chronic care on WhatsApp, with no expiry.

CheckUps COVA Product Overview

Is CheckUps COVA Right for You?

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Best For

  • Kenyan families
  • Family caregivers

What It Does Well

  • WhatsApp-based care payments
  • Shared family health wallet

Things to Check

  • Kenya provider network
  • Supported lab partners

About CheckUps COVA

Screenshot of CheckUps COVA website

CheckUps COVA is a prepaid health wallet from Kenya's CheckUps Medical Hub that lets individuals, families, and employers pay for outpatient care, medication, and lab tests, all managed on WhatsApp.

Key capabilities include:

  • Shared family wallet: One top-up covers the whole household, including parents and grandparents. Balances never expire and roll forward, and there is no age limit and no pre-existing condition exclusion.
  • Doctor consultations on WhatsApp: Chat with licensed clinicians, with replies within about 20 minutes during scheduled hours, plus access to pharmacies, labs, and nurses nationwide.
  • Discounted medication delivery: Order genuine medication for home delivery at up to 40% off, useful for chronic conditions such as diabetes, hypertension, and asthma, which are covered from day one.
  • Wallet packages: Meds Only (from KES 10,000), MEDIcare and SMARTcare (from KES 25,000, with up to 4x value on SMARTcare), and employer plans from KES 25,000 per staff member.
  • Medical credit: HealthNow PayLater helps users finance care when the wallet runs low.

Available on Web and WhatsApp, with no app to install.

CheckUps is licensed by the KMPDC, has operated since 2018, and reports serving over 500,000 patients. It gives Kenyan households a pay-as-you-go alternative to traditional health insurance.

CheckUps COVA Facts

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Frequently Asked Questions About CheckUps COVA

CheckUps COVA is a prepaid health wallet in Kenya. You top up a wallet, share it with your family, and use it on WhatsApp to chat with doctors, order discounted medication, book lab tests, and manage chronic conditions. Balances never expire.

Plans start from KES 5,000. Packages include Meds Only from KES 10,000, MEDIcare and SMARTcare from KES 25,000, and employer plans from KES 25,000 per staff member.

CheckUps COVA operates in Kenya, with nationwide access to doctors, pharmacies, labs, and nurses.

Choose a package and create an account on the CheckUps Med website, or message CheckUps on WhatsApp at +254 111 050 290 for help enrolling.

No. CheckUps COVA runs on WhatsApp and the web, so there is no app to install.

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