What is HealthX Africa and how does it work?

HealthX Africa is a telehealth platform that connects patients in Kenya with doctors, clinical psychologists, and nutritionists for 24/7 remote consultations, mental health support, personalized wellness plans, and chronic illness management. Users access services through a digital platform wherever they are, using a subscription-based model for unlimited care without needing physical visits unless necessary.

What countries does HealthX Africa operate in?

HealthX Africa operates in Kenya.

How do I sign up for HealthX Africa?

You can sign up for HealthX Africa on their mobile app or through USSD (3848888#).

Does HealthX Africa have a mobile app?

Yes, HealthX Africa is available on Android and on iOS.

Who is HealthX Africa best suited for?

HealthX Africa is best suited for individuals, families, and businesses in Kenya seeking accessible primary healthcare, mental health support, and wellness services.

How do I contact HealthX Africa support?

HealthX Africa support can be contacted at support@healthxafrica.com or by messaging them on WhatsApp (+254 725 720 795).

Does HealthX Africa have a plan for teams or businesses?

Yes, HealthX Africa offers an employee health and wellness program for teams and businesses, available through partnerships like FaidiHR and Power.

HealthX Africa

🇰🇪 Kenya

A Kenyan telemedicine and digital healthcare platform for individuals and employers, offering 24/7 doctor consults, mental health, nutrition, lab booking, and pharmacy delivery.

Use it on:Web Android· 4.7 iOS· 3.7

Is HealthX Africa right for you?

Best for

Kenyan individuals
Employers in Kenya
Remote care needs
Mental health support
Nutrition coaching

What it does well

24/7 doctor consults
In-app messaging
Lab booking
Pharmacy delivery
Mobile money payments

Things to check

Doctor response time
Specialist availability
Lab partners near you
Pharmacy delivery areas
Employer plan setup

HealthX Africa is a Kenya-based telemedicine and digital healthcare platform for individuals and organizations that want on-demand access to clinical care, mental health support, and prescription services.

Key capabilities include:

24/7 virtual care: Book and attend online doctor consultations with licensed professionals, with the site citing an average live wait time of under 10 minutes.
Mental health and wellness services: Access psychological support, nutrition coaching, and broader wellness guidance through the same service catalog.
**Tests and treatment fulfillment: Arrange lab tests, request home doctor visits, and use an online pharmacy for prescriptions and medicine delivery.
Care coordination and payments: Reach care coordinators via a toll-free line, and pay using M-PESA and Visa (as listed on the website).

Available via Android, iOS, plus USSD and WhatsApp channels (Whatsapp is mainly for support and medication services)

It serves a B2B2C audience, supporting individual patients as well as employers through Employee Assistance Program (EAP), Occupational Safety and Health (OSH) services, and clinic support.

Notable in Kenya’s digital health market for its multiple access options beyond smartphone apps, plus stated compliance signals including KMPDC licensing and **ODPC certification are aimed at expanding access to care for people facing cost, distance, or time barriers.

As of Jun 29, 2026, HealthX Africa is rated 3.7 on the App Store from 3 reviews and 4.7 on Google Play from 66 reviews with 10K+ installs.

Phone:+254 800 720 795

Social Links:

Categories:

Health Tech

Features & Business Model:

b2b2c messaging mobile-money telemedicine