Question 1

What is Walletdoc and how does it work?

Accepted Answer

Walletdoc is a secure, mobile-based bill payment platform that allows you to pay multiple bills in a single transaction. It notifies you when bills are due, stores your payment history, and lets you pay over 400 of South Africa's largest billers including utilities, insurance, and healthcare providers.

Question 2

How much does Walletdoc cost?

Accepted Answer

Walletdoc is free to use. For businesses sending bills through the platform, there is no monthly fee and a transaction fee of 2.7% (excluding VAT).

Question 3

What countries does Walletdoc operate in?

Accepted Answer

Walletdoc operates in South Africa.

Question 4

Does Walletdoc have a mobile app?

Accepted Answer

Yes, Walletdoc has mobile apps available on both iOS and Android. There is also a separate Walletdoc Business app for registered businesses to view live transactions, send payment links, accept QR code payments, and download reports.

Question 5

Who is Walletdoc best suited for?

Accepted Answer

Walletdoc is suited for South African consumers who want to simplify bill payments and for businesses and billers looking to streamline payment collection and reduce payment processing costs.

Question 6

How do I contact Walletdoc support?

Accepted Answer

Contact Walletdoc support at support@walletdoc.com.

Question 7

Does Walletdoc have a plan for teams or businesses?

Accepted Answer

Yes, Walletdoc offers a business version with features including live transaction viewing across multiple channels, the ability to send online payment links, accept QR code payments, process transactions via the app, and access real-time notifications and reporting.

Question 8

Does Walletdoc offer an API or integrations?

Accepted Answer

Yes, Walletdoc integrates with subscription management software like SubscriptionFlow and e-commerce platforms like Ecwid. It also integrates with EasyPay to access a network of billers.

Discover Products, Get Discovered.