What is Vula Medical and how does it work?

Vula Medical (Vula Mobile) is a digital referral and telemedicine platform that lets frontline health workers use a smartphone app to refer patients and get advice from medical specialists. Clinicians capture patient details and images in structured forms, then securely chat with on‑call specialists to decide on the best course of care.

What countries does Vula Medical operate in?

Vula Medical is based in South Africa and is widely used there, particularly to connect rural and primary care facilities with specialists. It has also worked on launches or implementations in other African countries such as Eswatini (Swaziland) and Zambia.

How do I sign up for Vula Medical?

You can sign up for Vula Medical by contacting the Vula team through their website and requesting access for your facility or service. In most cases, health system administrators or clinical service managers arrange licenses and then invite individual health workers to join.

Does Vula Medical have a mobile app?

Yes, Vula Medical is available on iOS and Android.

Who is Vula Medical best suited for?

Vula Medical is best suited for healthcare workers and services that need to refer patients and access specialist advice, especially in primary care, rural, or under‑resourced settings. It is typically used by clinicians such as nurses, general practitioners, and hospital teams that coordinate referrals.

How do I contact Vula Medical support?

You can contact Vula Medical support by using the contact or enquiry form on their website or by using the support options provided inside the app. For organizational or contract queries, health facilities usually contact Vula Medical through the website’s business or sales contact channels.

Does Vula Medical have a plan for teams or businesses?

Yes, Vula Medical offers plans for health systems and clinical services, where departments of health, hospitals, or large organizations purchase licenses (such as Gold or Platinum SaaS contracts) and then roll the platform out to their teams.

Does Vula Medical offer an API or integrations?

Vula Medical integrates with clinical services and health systems, but there is no clear public information about a self‑service API for external developers.

Vula Medical

🇿🇦 South Africa 🇧🇼 Botswana 🇱🇸 Lesotho+1 more

A medically compliant referral and communication platform for health professionals to chat, send structured referrals, share clinical info and coordinate care.

Use it on:Web Android· 4.0 iOS· 5.0

Is Vula Medical right for you?

Best for

Clinic referral teams
Hospital care coordinators
Nurses and doctors
Remote triage workflows
Cross-facility handoffs

What it does well

Compliant clinical chat
Structured referrals
Sharing clinical info
Care coordination
Health worker messaging

Things to check

Country availability
Referral form templates
Patient data compliance
Diagnostic workflow fit
Chat file sharing

Vula Medical is a medically compliant communication and referral platform for health professionals and care teams who need to chat, refer, and collaborate on patient care across facilities.

Key capabilities include:

Secure referral and chat between health workers, supporting direct and group conversations while handling medico-legal data compliance (including HIPAA and POPIA).
Structured referrals by specialty, helping clinicians send complete clinical details and reduce back-and-forth when transferring or escalating care.
Clinical information sharing, including images (for example, clinical photos) and ongoing case updates to support collaboration with specialists and multidisciplinary teams.
Service and performance insight, with analytics and monthly referral data that facilities can use to monitor referral patterns and manage services.

Available on Android, iOS, and Huawei AppGallery.

It is used by public and private healthcare facilities, clinical teams, and health system partners (including NGOs), with downstream benefits for patients who need timely access to the right level of care.

The product is notable in South Africa’s healthcare context for connecting district and rural providers to higher levels of care, and it reports 2.6M+ patient referrals, usage across 2.3k+ facilities, and support for 105 health professional categories.

As of Jul 6, 2026, Vula Medical is rated 5.0 on the App Store from 2 reviews and 4.0 on Google Play from 163 reviews with 10K+ installs.

Phone:+27 60 012 3456

Social Links:

Categories:

Health Tech

Features & Business Model:

b2b2c diagnostics messaging saas telemedicine