Voicebip

Voicebip is an AI communications infrastructure platform for Nigerian businesses and developers building conversational agents across voice calls, SMS, and WhatsApp using real +234 phone numbers.

Key capabilities include:

• Omnichannel numbers and carrier connectivity: Provision a Nigerian number (voice, SMS, WhatsApp on the same line) and support inbound and outbound communication across MTN, 9mobile, Airtel, and Glo (as stated by the company).
• AI agents for production call flows: Configure system prompts, language, and voice for use cases such as AI receptionist call answering and routing, customer support and escalation, lead qualification with callbacks and calendar booking, KYC workflows (BVN/NIN capture with backend verification), collections calling with outcome logging, and healthcare appointment booking with WhatsApp reminders.
• Hosted AI or BYOM via webhook: Use hosted agents with tool calling (including built-in call controls like transfer, hold, hang up), or set ai_provider to BYOM and route agent turns to a single webhook for external models. The platform also sends HMAC-signed webhook events (at-least-once delivery with retries) with structured outcomes.
• Conversation records and call data: Supports transcription, recording, searchable conversations, and quality scoring; availability can vary by plan (Starter lists call recording as not available).

Available on Web and API, including browser-based WebRTC calling; developer docs and API reference are available at https://docs.voicebip.com/api-reference.

Target users include Nigerian customer support teams, sales teams, financial institutions, healthcare organizations, and developers building voice, SMS, or WhatsApp automation.

Notable in the Nigerian market context, it is offered with Naira billing and is operated by Temlio Communications Limited (RC: 1575783) on NCC-licensed carrier infrastructure (per the website), with support for English, Nigerian Pidgin, Hausa, Yoruba, and Igbo and mid-call code-switching.