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Trust Merchant Bank (TMB)
A universal bank in the DRC offering branch services, NetBank online banking, PEPELE Mobile, bank cards, and transfers for individuals and businesses.
Trust Merchant Bank (TMB) Product Overview
Is Trust Merchant Bank (TMB) Right for You?
Liners prepares and updates these highlights as product information changes. Editorial standardsBest For
- DRC individuals
- DRC businesses
What It Does Well
- Branch banking services
- Online banking access
Things to Check
- NetBank features list
- PEPELE app features
About Trust Merchant Bank (TMB)
TMB (Trust Merchant Bank) is a universal bank in the Democratic Republic of the Congo serving individuals, businesses, and communities with access to day to day banking through branches and digital channels.
Key services highlighted on its website include:
- Branch and ATM network across the DRC, with a published branch list to help customers locate agencies and cash points
- NetBank for online banking via the web portal
- PEPELE Mobile for mobile banking, positioned as a 24/7 access channel
- Bank cards and related card services, plus transfer services accessible from the bank’s service menu
Available on Web (including NetBank), and Android and iOS for PEPELE Mobile.
Target users include retail customers, SMEs, and corporate clients operating in the DRC, plus those needing support resources such as assistance, FAQs, and a complaints form.
In the DRC market context, the bank emphasizes its local presence and reach, stating it manages 1 bank account in 5 in the country and operates through the largest banking branch network in the DRC. It also publishes news and awards updates, including references to African Banker Awards 2026 and Global Finance 2026 recognition for SME banking.
Trust Merchant Bank (TMB) Facts
Liners compiles product facts from official websites, app stores, documentation, trusted public sources, and details shared by product teams during editorial review. We also consider crowdsourced updates when they include verifiable evidence, and refresh facts as information changes. How we source dataOperates In
Official Links
What it does
As of Sep 28, 2026, Trust Merchant Bank (TMB) is rated 3.4 on the App Store from 8 reviews and 3.8 on Google Play from 375 reviews with 100K+ installs.
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Frequently Asked Questions About Trust Merchant Bank (TMB)
TMB (Trust Merchant Bank) is a universal bank in the Democratic Republic of the Congo that provides everyday banking through its branch network, online NetBank service, and PEPELE Mobile app. You can open and manage accounts, use bank cards, make transfers, and access ATMs and branches for individual or business banking needs.
TMB primarily operates in the Democratic Republic of the Congo, where it has a large branch and ATM network. It also has a representative office in Brussels, Belgium.
You can start by visiting a TMB branch in the DRC to open an account and request access to NetBank and PEPELE Mobile. Online and mobile services are then accessed through the bank’s web portal and mobile apps once your customer profile is created and activated.
Yes, TMB offers a mobile app through its PEPELE Mobile service, available on Android and iOS. PEPELE Mobile provides 24/7 access to key banking functions such as viewing accounts and making transfers.
TMB is best suited for retail customers, SMEs, and corporate clients operating in or connected to the DRC who need everyday banking services through branches, web, and mobile. It is particularly relevant for those who value a wide local branch and ATM network and multilingual, 24/7 digital access.
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