TouchBasePro

TouchBasePro is a web-based, Africa-built multi-channel customer engagement platform for organisations that need to communicate with customers across messaging, voice, and lead-capture channels from a single system.

Key capabilities include:

• Seven channels in one platform: Email, SMS, Voice, WhatsApp, USSD, Push notifications, and Forms, with one billing relationship, one support team, and unified dashboards.
• Email for transactional and marketing use: designed for deliverability and measurable inbox placement, including South African inboxes, with observable sends and detailed bounce explanations.
• Mobile-first reach across African networks: premium SMS routing across major networks, programmable voice for IVR, OTP and outbound calling with local numbers, and Meta-verified WhatsApp Business API messaging with templates, session messaging, and rich media.
• No-data and app messaging options: USSD menus across major African carriers for any phone without data, plus iOS and Android push notifications with segmentation and personalisation; branded forms can capture, qualify, and route leads into CRM systems in real time.

Available on Web.

Built for African businesses and organisations that want enterprise-grade engagement infrastructure across multiple channels, with a strong focus on South Africa.

Notable for its emphasis on local infrastructure (direct carrier integrations and local POPs), deliverability as a first-class metric, and an Africa-based support team operating in local time zones. It also offers related tools such as SigDaddy, Testicly, NewslettersSuck, Inboxd.agency, and SurveySally.