Question 1

What is TouchBasePro and how does it work?

Accepted Answer

TouchBasePro is a web-based multichannel customer engagement platform for African organisations. It lets you manage email, SMS, voice, WhatsApp, USSD, push notifications, and forms from one system.

Question 2

How much does TouchBasePro cost?

Accepted Answer

Official pricing is not clearly listed on the main site. A third-party listing shows TouchBasePro at R259 per month.

Question 3

What countries does TouchBasePro operate in?

Accepted Answer

TouchBasePro primarily operates in African markets, with a strong focus on South Africa. However, the company mentions it serves customers across the continent.

Question 4

Does TouchBasePro have a mobile app?

Accepted Answer

No, there is no verified mobile app for TouchBasePro. The product is available on the web.

Question 5

Who is TouchBasePro best suited for?

Accepted Answer

TouchBasePro is best suited for African businesses and organisations that need enterprise-grade customer engagement across multiple channels.

Question 6

How do I contact TouchBasePro support?

Accepted Answer

You can contact TouchBasePro support at support@touchbasepro.com. Other listed contact emails include hello@touchbasepro.com, solutions@touchbasepro.com, and accounts@touchbasepro.com.

Question 7

Does TouchBasePro have a plan for teams or businesses?

Accepted Answer

Yes, TouchBasePro is built for business and enterprise use. It offers a unified platform with one billing relationship, one support team, and dashboards for multiple channels.

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