Cloud ERP and CRM for Tanzanian businesses with TRA VFD fiscal receipts, inventory, POS, accounting, and NSSF/PAYE payroll plus M-Pesa integrations.

Tawala Product Overview

Is Tawala Right for You?

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Best For

  • Tanzanian SMEs
  • Retail and wholesale shops

What It Does Well

  • TRA VFD receipts
  • Point of sale checkout

Things to Check

  • TRA VFD setup process
  • M-Pesa integration details

About Tawala

Screenshot of Tawala website

Tawala is a cloud ERP and CRM platform built for Tanzanian businesses that combines sales, inventory, finance, HR, POS, projects, and mobile-money agent operations in one system with TRA VFD compliance.

Key capabilities include:

  • CRM & Sales: lead and customer management, quotes, invoices, and end-to-end pipeline tracking.
  • Inventory & Warehouse: multi-location stock tracking, batch management, low-stock alerts, and automated reordering.
  • Finance & TRA VFD: accounting with TRA-compliant fiscal receipts, Z-reports, expense tracking, and financial statements.
  • HRM & Payroll: employee records, attendance and leave, plus statutory payroll calculations (including NSSF, PAYE, NHIF, SDL, and WCF) with payslips.

Available via web browser (cloud portal) and a mobile app (store links not specified).

It is used by Tanzanian SMEs and larger organisations across retail and wholesale, pharmacies, schools, hospitality, manufacturing, construction, agribusiness, logistics, auto workshops, real estate, finance, and multi-agent Wakala networks.

What makes it notable in Tanzania is its focus on local compliance and integrations, including TRA VFD certification, native support for M-Pesa, Tigo Pesa, Airtel Money, and Mixx, and banking integrations for local banks (including NMB, CRDB, NBC, and Stanbic). The product also offers TZS-denominated subscription plans with a 14-day free trial, no setup fees, and a 30-day money-back guarantee, plus an online library of 80+ free Tanzania-localised calculators and templates that can be used without signup.

Tawala Facts

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Frequently Asked Questions About Tawala

Tawala is a cloud ERP and CRM platform for Tanzanian businesses. It brings sales, inventory, accounting, HR/payroll, POS, projects, and mobile-money agent operations into one system, with TRA VFD compliance and local payment integrations.

Tawala uses paid subscription plans in Tanzanian shillings. The listed plans include Mfuko from TZS 25,000/month, Biashara from TZS 65,000/month, Kampuni from TZS 145,000/month, and Shirika from TZS 295,000/month, with a 14-day free trial and no setup fees.

Tawala operates in Tanzania. Its features, pricing, compliance tools, and integrations are built specifically for Tanzanian businesses and regulations.

You can sign up on Tawala’s website and start with a free trial. Paid plans include onboarding and data import, and the site also offers contact options for getting started.

Yes, Tawala has a mobile app. The app is mentioned as part of its plans and is available alongside the web-based portal.

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