Order management software sits at the center of how African commerce gets fulfilled, from a restaurant kitchen to a cross border marketplace. These products capture customer orders, route them to the right fulfilment point, and keep status visible from placement to delivery across web, mobile, call center, and in person channels. In practice, this tag covers e-commerce OMS flows like Jumia and Konga, restaurant and aggregator workflows, and on demand dispatch patterns common in Quick Commerce and services marketplaces.
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