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SwifttDrop
A delivery management platform for Kenyan merchants that lets teams create, price, and track deliveries via a web dashboard or WhatsApp, with live rider updates.
SwifttDrop Product Overview
Is SwifttDrop Right for You?
Liners prepares and updates these highlights as product information changes. Editorial standardsBest For
- Kenyan merchants
- Retail deliveries
What It Does Well
- WhatsApp delivery requests
- Web dashboard control
Things to Check
- WhatsApp setup needs
- Rider network access
About SwifttDrop
SwifttDrop is a delivery management platform for Kenyan businesses, especially merchants operating in Nairobi, that need to create, price, and track deliveries without relying on phone calls and ad hoc WhatsApp chats.
Key capabilities include:
- Delivery creation and price checks from the merchant dashboard or WhatsApp, including route distance, ETA, and cost before confirmation (fees use a base rate plus per-kilometre pricing).
- Live delivery visibility, with rider matching, real-time status updates from pickup through completion, and proof attached to an order where required.
- Multi-branch operations, including branch-specific pickup points, staff access, inter-branch deliveries, and centralized monthly invoicing and reconciliation for enterprise setups.
- Flexible delivery requests, such as cash on delivery (COD), scheduled deliveries, round trips, and multi-stop routes submitted in a single WhatsApp conversation.
Available via Web (merchant portal), Android (rider app APK), and API integrations (listed for enterprise). The merchant mobile app is listed as coming soon.
It is designed for B2B teams managing frequent deliveries (single-shop and multi-location operations), plus riders who accept jobs, navigate routes, confirm deliveries, and track earnings.
Notable for Nairobi-based commerce, it combines WhatsApp ordering, standardized pricing, live tracking, and reporting with PDF/Excel exports, alongside claims of dedicated rider support and goods insured in transit as described on its website.
SwifttDrop Facts
Liners compiles product facts from official websites, app stores, documentation, trusted public sources, and details shared by product teams during editorial review. We also consider crowdsourced updates when they include verifiable evidence, and refresh facts as information changes. How we source dataOperates In
What it does
Pricing & Fees
Variable pricingPay per delivery: each delivery is priced with a base fee plus a rate per kilometre, calculated before dispatch. Exact rates are not published; fees are shown during onboarding or in the merchant agreement. Enterprise accounts (multi-shop businesses) get monthly invoicing and centralized reconciliation.
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Frequently Asked Questions About SwifttDrop
SwifttDrop is a delivery-management service for Kenyan businesses. You can create and price deliveries through its dashboard or WhatsApp, then follow delivery status and rider updates.
Delivery fees start at KES 150 and vary by distance and package size. Business sign-up is free.
SwifttDrop operates in Kenya, with delivery coverage described across Nairobi zones.
You can sign up for a business account through SwifttDrop’s website. To request a delivery, submit the pickup and drop-off details through WhatsApp.
You can book and track deliveries through WhatsApp without downloading an app. SwifttDrop also offers an Android app for riders; its merchant mobile app is listed as coming soon.
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