Question 1

What is Swiftree and how does it work?

Accepted Answer

Swiftree is a WhatsApp-powered e-commerce platform that lets you create a mobile storefront, manage products and orders, accept payments, and run your sales flow inside WhatsApp. You connect your WhatsApp Business account, set up your no-code store, then share your catalog and store links so customers can browse, pay via supported gateways like Paystack, and receive delivery updates in chat.

Question 2

How much does Swiftree cost?

Accepted Answer

Swiftree offers a 14-day free Starter trial and a paid Professional plan. The Professional plan costs ₦5,000 per month and includes a custom storefront, advanced analytics, payment integration, unlimited product listings, and priority support.

Question 3

What countries does Swiftree operate in?

Accepted Answer

Swiftree primarily operates in Nigeria and is built around Nigerian SMEs, payment methods, and logistics partners. It is described as supporting African businesses and both local and international sales, but specific countries beyond Nigeria are not named.

Question 4

How do I sign up for Swiftree?

Accepted Answer

You can sign up by visiting the Swiftree website and creating an account through the web interface (vendor.swiftree.app). After registration, you follow the guided onboarding to set up your WhatsApp-integrated storefront and start adding products.

Question 5

Who is Swiftree best suited for?

Accepted Answer

Swiftree is best suited for Nigerian and African small and medium-sized businesses, local vendors, and entrepreneurs who sell products or services and want to manage sales through WhatsApp. It works well for teams handling online, offline, direct, wholesale, local, and global sales that need a simple, no-code storefront connected to WhatsApp.

Question 6

How do I contact Swiftree support?

Accepted Answer

You can contact Swiftree support by emailing support@swiftree.app. Higher-tier users also receive priority support as part of the Professional plan.

Question 7

Does Swiftree have a plan for teams or businesses?

Accepted Answer

Yes, Swiftree has plans designed for businesses and teams, including Nigerian SMEs and growing vendors. The Professional plan at ₦5,000 per month is tailored for business use with features like a custom storefront, advanced analytics, payment integration, and 24/7 priority support.

Question 8

Does Swiftree offer an API or integrations?

Accepted Answer

Swiftree offers integrations with services like Paystack for payments and logistics partners such as Sendbox and GIG Logistics, and it lists API access as a feature. However, there is no public developer portal or API documentation URL provided, so details on how to use the API are not published.

Question 9

What popular product is Swiftree an African alternative to?

Accepted Answer

Swiftree is an African-built alternative to Shopify.

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