Question 1

What is Shopa and how does it work?

Accepted Answer

Shopa is a web-based social commerce platform that lets you create a hosted storefront, list products or services, and share your shop link on social media and messaging apps so customers can browse and pay online. You set up your store using your phone number and username, then accept Paystack-powered payments in naira via cards, bank transfers, and USSD, with payouts sent directly to your bank account.

Question 2

How much does Shopa cost?

Accepted Answer

Shopa uses a freemium pricing model, with a free plan that supports up to 10 products. Paid plans are Starter at ₦5,000 per month, Growth at ₦12,000 per month, and Pro at ₦25,000 per month, with the option to pay quarterly or annually to save up to 20%.

Question 3

What countries does Shopa operate in?

Accepted Answer

Shopa is focused on African merchants and is made in Nigeria, with payments and bank payouts specifically set up for Nigerian naira. A detailed list of supported countries is not published, so coverage beyond Nigeria is not clearly specified.

Question 4

How do I sign up for Shopa?

Accepted Answer

You can sign up for Shopa by visiting the website, entering your phone number and choosing a username to create your storefront. The process is designed to take about 30 seconds, after which you receive a shopa.sh/yourname link to share with customers.

Question 5

Does Shopa have a mobile app?

Accepted Answer

Shopa is available as a web-based platform. There is no information indicating a dedicated mobile app, so you access Shopa through your web browser on mobile or desktop.

Question 6

Who is Shopa best suited for?

Accepted Answer

Shopa is best suited for African entrepreneurs, vendors, and small businesses that sell products or services directly to consumers via social channels like Instagram, WhatsApp, and TikTok. It is particularly useful if you want a simple online storefront with naira payments and Paystack checkout to support Nigerian customers.

Question 7

How do I contact Shopa support?

Accepted Answer

You can contact Shopa support by emailing support@shopa.sh. Other available contact emails include hello@shopa.sh, privacy@shopa.sh, orders@shopa.sh, and noreply@shopa.sh for specific needs.

Question 8

Does Shopa have a plan for teams or businesses?

Accepted Answer

Yes, Shopa offers multiple paid plans that are suitable for businesses, including Starter, Growth, and Pro tiers with additional features such as higher product limits and custom domain support on the Pro plan. These plans are designed for merchants and small businesses that need more than the free plan.

Question 9

Does Shopa offer an API or integrations?

Accepted Answer

There is no official API documentation or public API listed for Shopa, and no specific third-party integrations are advertised beyond Paystack-powered checkout for payments. As a result, custom developer integrations appear to be limited or not formally supported at this time.

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