Question 1

What is Sah and how does it work?

Accepted Answer

Sah is a Sudan-focused digital financial services platform that lets you open a digital account (with a BBAN number), hold money in a wallet, and use it to send and receive funds, transfer to bank accounts, and pay bills via mobile app, web, or USSD. You sign in on your phone or web, access your Sah account, and then choose the service you need such as transfers, bill payments, or accepting payments as a merchant.

Question 2

What countries does Sah operate in?

Accepted Answer

Sah primarily operates in Sudan and is designed for users and businesses located in Sudan.

Question 3

How do I sign up for Sah?

Accepted Answer

You can sign up for Sah remotely by opening a digital account through its mobile app, web interface, or USSD, without visiting a physical bank branch. You typically provide your personal details and follow the on-screen or USSD prompts to complete onboarding in a few minutes.

Question 4

Does Sah have a mobile app?

Accepted Answer

Yes, Sah has mobile apps for both Android and iOS, and it can also be used via USSD and web.

Question 5

Who is Sah best suited for?

Accepted Answer

Sah is best suited for individuals in Sudan who want a digital account and wallet for everyday payments and transfers, and for merchants or businesses that need to accept customer payments electronically. It is especially useful for users who prefer mobile-first banking without going to a bank branch.

Question 6

How do I contact Sah support?

Accepted Answer

You can contact Sah support by emailing customersupport@sah.sd.

Question 7

Does Sah have a plan for teams or businesses?

Accepted Answer

Yes, Sah supports businesses and merchants by enabling them to accept payments with Sah, so it does have capabilities suitable for business use.

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