Question 1

What is Phishield and how does it work?

Accepted Answer

Phishield is a short-term insurance underwriting manager that provides specialised cyber and financial fraud insurance for individuals and businesses, protecting you against losses from online transactional fraud and cyber incidents. You choose product lines like Funds Protect (for fraudulent fund transfers) or Cyber Protect (for cyber incidents such as ransomware or data breaches), and when a covered event occurs you submit a claim and receive incident support and financial cover according to your policy terms.

Question 2

How much does Phishield cost?

Accepted Answer

Pricing varies by product and level of cover, and is not shown in a single public price list for all offerings. Some indicative examples on the business side include cover such as R50,000 at roughly R90 per month, R100,000 at around R165 per month, and R250,000 at about R330 per month, but you need to request a quote or use the website application flows for exact and up‑to‑date pricing for your specific needs.

Question 3

What countries does Phishield operate in?

Accepted Answer

Phishield primarily operates in South Africa, where it is a registered short‑term insurance underwriting manager and policies are underwritten by Bryte Insurance Company Limited. Through its partnership with Sophos, it also supports organisations across sub‑Saharan Africa that use Sophos Managed Detection and Response, with preferential cyber insurance options linked to that service.

Question 4

How do I sign up for Phishield?

Accepted Answer

To sign up, you can start from the Phishield website by selecting the relevant product (for example, Protect My Business or personal cover) and completing the simple online application or quote request form. Larger or more complex corporate cyber policies are arranged through licensed insurance brokers, who work with Phishield and Bryte to structure appropriate cover.

Question 5

Does Phishield have a mobile app?

Accepted Answer

No dedicated mobile app for Phishield is advertised. Access and interactions, including applications and claims, are provided via the web and through email or phone support channels.

Question 6

Who is Phishield best suited for?

Accepted Answer

Phishield is best suited for private individuals and households who want protection against online banking and payment fraud, as well as small businesses, SMEs, large corporates, and trust or fund administrators that face cyber risks such as ransomware, data breaches, and EFT fraud. It is particularly relevant for South African and sub‑Saharan African organisations with meaningful online transaction exposure and digital operations.

Question 7

How do I contact Phishield support?

Accepted Answer

You can contact Phishield support by emailing enquiries@phishield.com or sarel@phishield.com, or by calling the South African phone number +27 (0)10 312 5257. Physical correspondence can also be directed to its Fourways View Office Park address in Fourways, Johannesburg, South Africa.

Question 8

Does Phishield have a plan for teams or businesses?

Accepted Answer

Yes, Phishield offers multiple products for teams and businesses, including Funds Protect Business, Cyber Protect Business, and Cyber Protect Corporate. Corporate cover is tailored for larger organisations and is arranged via licensed insurance brokers, while smaller businesses can apply directly online for defined cover limits.

Question 9

Does Phishield offer an API or integrations?

Accepted Answer

Phishield does not advertise a public API or technical integrations as part of its insurance products. Its partnership with Sophos links Sophos MDR usage to preferential cyber insurance terms, but this is a commercial and risk‑based linkage rather than a documented public API offering.

Discover Products, Get Discovered.