Question 1

What is LeaseSurance and how does it work?

Accepted Answer

LeaseSurance is a deposit-free lease insurance platform for residential rental property owners and property management companies that replaces traditional cash rental deposits with customised insurance cover on every lease. Tenants move in without paying a once-off deposit and instead pay a small monthly deposit waiver fee alongside their rent, while the property is insured against rent loss, damages, evictions and skips through Leasesurance’s data-driven risk engine and underwriting.

Question 2

How much does LeaseSurance cost?

Accepted Answer

LeaseSurance does not have publicly listed fixed pricing and exact amounts are not disclosed. In practice, landlords pay an insurance premium that is recovered from tenants as a small monthly deposit waiver fee added to the lease, resulting in no net product cost to the landlord.

Question 3

What countries does LeaseSurance operate in?

Accepted Answer

LeaseSurance primarily operates in South Africa, with its headquarters in Gauteng and a focus on residential rental property portfolios in the local market. It also positions itself for the broader Southern Africa region, although specific additional countries are not detailed.

Question 4

How do I sign up for LeaseSurance?

Accepted Answer

You can sign up for LeaseSurance by contacting the team directly and onboarding your properties onto the web-based platform as a landlord or property management company. The service is administered B2B via property owners and managers rather than by tenants, so setup runs through your leasing workflows and digital lease agreements.

Question 5

Does LeaseSurance have a mobile app?

Accepted Answer

LeaseSurance does not document a dedicated mobile app for Android or iOS. Access is provided as a cloud-based web SaaS platform via a browser.

Question 6

Who is LeaseSurance best suited for?

Accepted Answer

LeaseSurance is best suited for residential rental property owners, asset owners and property management companies that manage rental portfolios and want to eliminate cash deposits while improving protection against rent loss and damages. It is particularly aligned with South African and Southern African multifamily and residential rental portfolios using digital leasing workflows.

Question 7

How do I contact LeaseSurance support?

Accepted Answer

You can contact LeaseSurance support by emailing paul@leasesurance.co. Additional contact options may be available through the website’s contact or enquiry forms.

Question 8

Does LeaseSurance have a plan for teams or businesses?

Accepted Answer

Yes, LeaseSurance is specifically designed as a plan for teams and businesses, serving B2B residential rental property portfolios rather than individual tenants. Property management companies and institutional landlords use it across their portfolios as part of their leasing operations.

Question 9

Does LeaseSurance offer an API or integrations?

Accepted Answer

LeaseSurance does not publicly offer an API or developer-focused integrations, and there is no documented API or developer portal. It is described as an embedded, web-based SaaS platform that integrates into digital leasing workflows, but specific technical integration options are not detailed.

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