Question 1

What is ImaliPay and how does it work?

Accepted Answer

ImaliPay is an embedded insurance checkout platform for African businesses. It allows airlines, travel agents, visa agencies, insurers, and banks to offer 1-click insurance coverage to their customers at the point of booking or payment. The platform provides medical and health insurance, baggage protection, life repatriation, and flight cancellation/delay coverage through web and API integration.

Question 2

What countries does ImaliPay operate in?

Accepted Answer

ImaliPay operates primarily across Africa, with specific presence in Kenya, Nigeria, and South Africa.

Question 3

How do I sign up for ImaliPay?

Accepted Answer

You sign up for ImaliPay by visiting their website and requesting a demo or onboarding through their contact form, after which their team guides you through integration and access setup.

Question 4

Does ImaliPay have a mobile app?

Accepted Answer

ImaliPay is available as a web platform and via API integration. There is a separate ImaliPay mobile app (the parent company's consumer app), but Imali.click itself is accessed through web and API for business integration.

Question 5

Who is ImaliPay best suited for?

Accepted Answer

ImaliPay is best suited for B2B2C businesses, including insurance companies, airlines, travel agents, visa booking agencies, banks, and government organizations that want to embed insurance products into their customer transaction flows.

Question 6

How do I contact ImaliPay support?

Accepted Answer

You can contact ImaliPay support by emailing them at hello@imalipay.com or calling their customer care lines at +234 706 229 0096 for Nigeria and +254 715 292929 for Kenya.

Question 7

Does ImaliPay have a plan for teams or businesses?

Accepted Answer

Yes, ImaliPay is designed for teams and businesses. It serves B2B2C organizations that integrate the platform via API or web to offer insurance to their end customers.

Question 8

Does ImaliPay offer an API or integrations?

Accepted Answer

Yes, ImaliPay offers a public API. View the official ImaliPay API documentation for endpoints, authentication, and integration guides.

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