Question 1

What is PayQin and how does it work?

Accepted Answer

PayQin is a mobile e-wallet for individuals and merchants in emerging markets to fund accounts via mobile money or cards, activate a USDC account, and make international payments. You download the app from the App Store or Google Play, complete KYC verification with ID scan and selfie, top up your wallet using mobile money (like Wave or Fonbnk), MoneyGram, or bank cards via Onramper and Stripe, then use the virtual or physical debit card for online payments or send cross-border transfers with transparent fees.

Question 2

How much does PayQin cost?

Accepted Answer

PayQin is free to download. It charges transparent fees on transactions, such as 2% for mobile money top-ups, with no hidden charges; specific pricing for other features is not detailed.

Question 3

What countries does PayQin operate in?

Accepted Answer

PayQin primarily operates in Francophone West Africa, including Ivory Coast, Senegal, Mali, Cameroon, Benin, Togo, and Burkina Faso. It supports users globally except in sanctioned countries like Congo, Cuba, North Korea, Iran, Iraq, Lebanon, Liberia, Libya, Myanmar, Russia, Sudan, South Sudan, Syria, Venezuela, Yemen, Afghanistan, Somalia, and Zimbabwe.

Question 4

How do I sign up for PayQin?

Accepted Answer

Download the PayQin app from the Apple App Store or Google Play Store, create an account, and complete KYC verification by scanning your ID and taking a selfie. Then top up your wallet using mobile money, bank cards, or MoneyGram to start using it.

Question 5

Does PayQin have a mobile app?

Accepted Answer

Yes, PayQin is available on iOS. Download Payqin on the App Store for iPhone.

Question 6

Who is PayQin best suited for?

Accepted Answer

PayQin is best suited for unbanked and underbanked individuals and merchants in emerging markets, especially Francophone West Africa, who need to fund wallets with mobile money and make international payments or online purchases.

Question 7

How do I contact PayQin support?

Accepted Answer

Contact PayQin support via the in-app chat feature. You can also email hello@payqin.com.

Question 8

Does PayQin have a plan for teams or businesses?

Accepted Answer

Yes, PayQin offers business features including a Business API for merchant payment integration and supports business transactions like cross-border payments.

Question 9

Does PayQin offer an API or integrations?

Accepted Answer

Yes, PayQin offers a public API. View the official PayQin API documentation for endpoints, authentication, and integration guides.

Question 10

What popular product is PayQin an African alternative to?

Accepted Answer

PayQin is an African-built alternative to Wise.

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