Question 1

What is Passpoint and how does it work?

Accepted Answer

Passpoint is a payment infrastructure platform for businesses to manage multi-currency wallets, payments, and cards. Businesses can sign up via web or mobile, send and receive money across borders, and use virtual or physical cards. Passpoint handles currency conversion, compliance, and payment routing, and also provides APIs for integration into apps and platforms, so companies can embed payment features without building the infrastructure themselves.

Question 2

How much does Passpoint cost?

Accepted Answer

The platform is free to use with no-cost virtual cards, but standard transaction fees are deducted from your payouts.

Question 3

What countries does Passpoint operate in?

Accepted Answer

Passpoint operates in over 35 countries, connecting major financial corridors across the US, UK, China, Europe, and Africa.

Question 4

How do I sign up for Passpoint?

Accepted Answer

To sign up, you need to create a merchant account and complete the required identity verification on the Passpoint Dashboard.

Question 5

Does Passpoint have a mobile app?

Accepted Answer

No, Passpoint does not have a customer-facing mobile app. It is accessible via the web dashboard and API.

Question 6

Who is Passpoint best suited for?

Accepted Answer

Passpoint is best suited for businesses and fintechs that need a unified system for payments and wallets. Ideal users include startups and fintechs needing multi-currency wallets and virtual/physical cards, marketplaces and platforms handling local and cross-border transactions, and companies expanding internationally that need payment routing, currency conversion, and compliance handled.

Question 7

How do I contact Passpoint support?

Accepted Answer

You can contact Passpoint support via email at support@mypasspoint.com

Question 8

Does Passpoint have a plan for teams or businesses?

Accepted Answer

Yes. Passpoint offers plans for teams and businesses. Their products and pricing are structured for companies that need multi‑currency wallets, payments, cards, and cross‑border financial infrastructure, rather than individual consumer plans. Businesses can choose the level of service and features based on their needs.

Question 9

Does Passpoint offer an API or integrations?

Accepted Answer

Yes, Passpoint offers a public API. View the official Passpoint API documentation for endpoints, authentication, and integration guides.

Question 10

What popular product is Passpoint an African alternative to?

Accepted Answer

Passpoint is an African-built alternative to iPayLinks, LianLian Global, and Stripe.

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