Question 1

What is Parkway and how does it work?

Accepted Answer

Parkway is a Nigeria-focused digital payments and banking infrastructure service for individuals, agents, businesses, and public sector collections. It works through the Parkway Wallet and related business tools, letting you send and receive money, pay bills, manage cards, and handle collections or invoicing.

Question 2

What countries does Parkway operate in?

Accepted Answer

Parkway Projects Limited, the Nigerian financial technology and banking solutions provider, supplies transaction platforms across the African continent. While headquartered in Lagos, Nigeria, the company’s digital rails and payment services, such as Parkway Rails, serve banks, telcos, and SMEs across approximately 30 African countries.

Question 3

How do I sign up for Parkway?

Accepted Answer

To sign up, you can create an account in the Parkway Wallet app by verifying your BVN or NIN, completing a liveness check, creating a password, and setting your security details. You can then start using the wallet after verification.

Question 4

Does Parkway have a mobile app?

Accepted Answer

Yes, Parkway is available on iOS and Android. You can download Parkway on the App Store for iPhone, or get it on Google Play for Android.

Question 5

Who is Parkway best suited for?

Accepted Answer

Parkway is best suited for Nigerian consumers who need a wallet for transfers, bills, and cards, agents providing banking services, and businesses or public sector teams that need payment collection or e-invoicing tools.

Question 6

How do I contact Parkway support?

Accepted Answer

You can contact Parkway support by phone at 07000-PARKWAY (070007275929) or by email at crm@parkway.ng. The contact page also lists 295 Herbert Macaulay Way, Yaba, Lagos State.

Question 7

Does Parkway have a plan for teams or businesses?

Accepted Answer

Yes, Parkway offers business and public-sector solutions, including payment collection and a Central Billing System for e-invoicing and settlement. It also provides agency banking infrastructure for agent networks.

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