How do I contact AvadaPay support?

You can contact AvadaPay by emailing info@avadapay.com or calling +971 56 863 8132. Its office is at Barsha Heights in Dubai, United Arab Emirates.

Does AvadaPay have a plan for teams or businesses?

Yes, AvadaPay is built for business and team use, onboarding partners through a service agreement rather than self-serve signup. It supports internal teams such as finance, operations, and customer support through its web back-office and API.

Does AvadaPay offer an API or integrations?

Yes, AvadaPay offers a Payments API and a separate Messages (SMS) API, both with public developer documentation, letting you integrate payments, payouts, and SMS directly into your own systems.

Is AvadaPay regulated by the Burundi payment-services regulator?

That's what the company states, though it wasn't independently confirmed on a regulator's public register. Company website explicitly states it received a PSP licence in Burundi and is fully licensed in operating regions. Only the specifically named Burundi licence was recorded.

What popular product is AvadaPay an African alternative to?

AvadaPay is an African-built alternative to Square and Stripe.

AvadaPay

🇨🇩 DR Congo

Fintech

Visit website

A pan-African payments and SMS API for businesses to accept mobile money payments, run online checkout, send bulk payouts, and deliver bulk or two-way SMS.

Is AvadaPay Right for You?

Best For

Pan-African online businesses
Marketplaces with sellers
Apps needing mobile money
Teams sending payout batches
SMS-driven customer flows

What It Does Well

Mobile money payments
Online checkout pages
Bulk payouts
Two-way SMS
Single API setup

Things to Check

Supported payment methods
Settlement window
Payout limits
SMS deliverability rates
POS feature depth

View all highlights

About AvadaPay

AvadaPay is a pan-African payments and SMS platform for businesses that need one connection to collect payments, send payouts, and deliver SMS notifications across multiple African countries.

Key capabilities include:

Mobile money payments to accept and send payments via popular mobile wallets and local payment methods, plus POS payments for in-store and agent transactions
Online checkout and payment links to collect payments in ecommerce and digital services, and bulk payouts through mobile money networks for disbursements to users, agents, or suppliers
Bulk SMS, two-way SMS, and OTP codes for marketing messages, customer interactions, and real-time transaction notifications
Separate public API documentation for its Payments API and its Messages (SMS) API, alongside a back-office web portal for account management

Available via Web and API integration.

Built for B2B teams such as ecommerce merchants, online gaming platforms, logistics and delivery companies, utilities, crypto platforms, agent networks, crowdfunding platforms, and other digital service providers operating across African markets.

Onboarding runs through a 4-step process: submit an application, sign a service agreement, complete API integration with AvadaPay's team, then launch. Notable in the African context, the platform positions itself with 99.9% uptime, stated live availability in 17 African countries (with 12 more planned, including a confirmed Payment Service Provider licence in Burundi), and next-day local-currency payouts with reconciliation support. AvadaPay is headquartered in Dubai, UAE.

AvadaPay Facts

Operates In

🇨🇩 DR Congo 🇧🇯 Benin 🇧🇼 Botswana

Social Links

Official Links

Web API docs

What it does

B2B Bulk Payments Messaging Mobile Money Payment Gateway POS

African alternative to

Square Stripe

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AvadaPay Alternatives

See all 180 AvadaPay alternatives

SasaPay

🇰🇪 Kenya

100% match

Collect payments and send payouts across mobile money and banks

Green-Pay

🇨🇮 Côte d'Ivoire

100% match

Accept mobile money and card payments on one device

SoftPay

🇳🇬 Nigeria

97% match

Pay vendors, staff, and suppliers in one place

Frequently Asked Questions About AvadaPay

AvadaPay is a pan-African payments and SMS platform that gives businesses a single web and API-based connection to accept payments, send payouts, and deliver SMS across multiple African countries. You integrate its Payments API or Messages API into your website, app, or systems to process mobile money, card, and POS payments, run online checkout and payment links, handle bulk payouts, and send bulk or two-way SMS with OTPs and notifications.

AvadaPay's own payment API documentation lists live currency support across 27 African markets, spanning West, Central, East, and Southern Africa, including Kenya, Nigeria, Ghana, Tanzania, Uganda, Rwanda, South Africa, DR Congo, Burundi, Zambia, Cameroon, and Botswana among others. AvadaPay's marketing separately cites being "live in 17 African countries" with 12 more planned, and it holds a Payment Service Provider licence in Burundi.

You can sign up for AvadaPay by submitting an application through the contact form on its website describing your business needs. The team then discusses terms and signs a service agreement, assists with API integration, and helps you launch to start processing payments and sending SMS.

No dedicated mobile app for Android or iOS is listed. AvadaPay is available via web, including a back-office portal, and API integration.

AvadaPay is best suited for businesses that operate in African markets and need to collect or send payments and communicate with customers at scale. Typical users include ecommerce merchants, gaming platforms, logistics and delivery companies, utilities, crypto platforms, agent networks, crowdfunding platforms, and other digital service providers.

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