Question 1

What is OWLS Software and how does it work?

Accepted Answer

OWLS is a cloud-native insurance administration platform that runs the full insurance policy lifecycle, including policy administration, quoting, claims, reinsurance, finance, workflows, and reporting. It works as a web-based, all-in-one system where insurers and administrators manage short-term and long-term insurance operations from policy creation through to payment, using built-in automation, communication tools, and a flexible rate engine.

Question 2

What countries does OWLS Software operate in?

Accepted Answer

OWLS primarily operates in South Africa, with references to working with leading South African insurers and a physical office presence in Johannesburg. Coverage beyond South Africa is not clearly specified.

Question 3

How do I sign up for OWLS Software?

Accepted Answer

You can get started with OWLS by contacting the team directly, for example via the published info@owlssoftware.com email address, to discuss your requirements and onboarding. Self-service signup or instant account creation is not advertised.

Question 4

Does OWLS Software have a mobile app?

Accepted Answer

No, OWLS is available as a web-based platform and there is no verified evidence of native mobile apps for iOS or Android.

Question 5

Who is OWLS Software best suited for?

Accepted Answer

OWLS is best suited for insurers, underwriting management agencies/administrators, large brokerages, and financial services organisations that need a single system to run and monitor short-term and long-term insurance operations. It is designed for businesses handling high volumes of policies, claims, and related financial processes.

Question 6

How do I contact OWLS Software support?

Accepted Answer

You can contact OWLS support by emailing info@owlssoftware.com. Additional contact options may be available through the website’s contact or enquiry pages.

Question 7

Does OWLS Software have a plan for teams or businesses?

Accepted Answer

Yes, OWLS is designed as a business-grade platform and is used by insurers, UMAs/administrators, and large brokerages, so it supports teams and organisational use rather than individual consumer accounts.

Question 8

Does OWLS Software offer an API or integrations?

Accepted Answer

OWLS offers extensive integrations with third-party data sources and systems, with references to dozens of existing integrations. An openly documented public API or developer portal is not advertised, so API access, if available, is likely arranged directly with the Owlssoftware team.

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