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A unified customer engagement platform for businesses and support teams to handle voice, chat, SMS, and AI automation with analytics and developer APIs.
NenaSasa is a unified customer engagement and communications platform for businesses that manage customer interactions across voice calls, chat, SMS, and AI automation.
Key capabilities include:
Available on Web and Android.
Built for small and growing businesses, customer support and sales teams, CX and call center operations, SaaS platforms and developers, and large organizations, including industry use cases for financial institutions and insurance and brokerage.
Notable in the Kenyan market, the platform is Nairobi-based (Lavington) and offers modular “mini-apps” plus a free evaluation plan with tiered subscriptions (Starter $19, Growth $49, Omnichannel $99, Enterprise from $249).
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