AfriRoute

AfriRoute is an AI-powered communications and payments infrastructure platform for telecoms, banks, enterprises, partners, and software developers operating in regulated and high-reliability environments.

Key capabilities include:

• Unified communications APIs for SMS, WhatsApp, Telegram, email, voice, and USSD, with policy-based routing, fallback routes, sender management, delivery receipts, and regional routing.
• Payments and airtime rails through APIs for mobile money and card processing, plus collections, disbursements, and reconciliation webhooks, alongside airtime and data bundle distribution.
• Verification (OTP) workflows across SMS, WhatsApp auth templates, and voice fallback, including production readiness checks and references to partner seams such as Microsoft Entra, Google Firebase, and Meta/WhatsApp.
• Governed AI agents for customer support and automation, including AI chatbots and voice AI, human handoff, context persistence, transcription, call summaries, sentiment analysis, plus routing optimization and fraud and abuse detection with confidence thresholds, human override, and kill switches.

Available on Web (dashboard, onboarding, sandbox tools) and via APIs/SDKs with developer documentation at https://afriroute.ai/docs.

It targets B2B teams in banking and fintech, telecommunications, government, healthcare, logistics, retail and e-commerce, plus technology partners building integrations.

Notable for its sandbox-first onboarding with approval-gated production access, and its emphasis on audit-ready governance (tenant isolation, RBAC, audit trails, approvals, evidence exports) designed for African market realities such as USSD and multi-country routing. Pricing is positioned as freemium, starting with 100 SMS per month in the free tier, with upgrades for higher volumes, AI agents, governance controls, and committed SLAs.