Question 1

What is MyTherapist.ng and how does it work?

Accepted Answer

MyTherapist.ng is a digital mental health platform that lets Nigerians take a quick free check-in, get matched with licensed Nigerian (and African) therapists, and have online therapy sessions via video, voice, or chat. You answer a short 2‑minute assessment, set your preferences (for example language, faith, gender), then choose and book a 50‑minute session with a therapist that fits your needs, paying per session with no subscription.

Question 2

How much does MyTherapist.ng cost?

Accepted Answer

MyTherapist.ng uses pay‑per‑session pricing, with sessions starting from ₦3,000 for a 50‑minute therapy session. The 2‑minute mental health check‑in is free and there are no subscriptions or recurring fees by default.

Question 3

What countries does MyTherapist.ng operate in?

Accepted Answer

MyTherapist.ng primarily operates in Nigeria and focuses on connecting users with licensed Nigerian therapists. It can support Nigerians and African therapists online, but the core service, pricing, and positioning are tailored to people in Nigeria.

Question 4

How do I sign up for MyTherapist.ng?

Accepted Answer

You can sign up by visiting the MyTherapist.ng web app or downloading the mobile app, then creating an account with your email or phone number and completing your profile. After that, you can take the free check‑in, get matched, fund your wallet or add a payment method, and book your first session.

Question 5

Does MyTherapist.ng have a mobile app?

Accepted Answer

Yes, MyTherapist.ng is available on iOS and Android. You can download Mytherapist on the App Store for iPhone, or get it on Google Play for Android.

Question 6

Who is MyTherapist.ng best suited for?

Accepted Answer

MyTherapist.ng is best suited for individuals in Nigeria seeking online support for issues like anxiety, depression, stress, trauma, OCD, and eating disorders, including students and working professionals. It is also designed for employers, HMOs, and educational institutions that want to provide confidential therapy access to their employees, members, or students.

Question 7

How do I contact MyTherapist.ng support?

Accepted Answer

You can contact MyTherapist.ng support by emailing support@mytherapist.ng. There is also a general contact email, oluwaseun@mytherapist.ng, and you can reach out via their social media handles such as @mytherapistng.

Question 8

Does MyTherapist.ng have a plan for teams or businesses?

Accepted Answer

Yes, MyTherapist.ng offers plans for teams and businesses, including HR‑ready dashboards, confidential reporting, and tailored programs for employers. It also supports HMOs and educational institutions with integrations, reporting, and structured mental health programs for their members or students.

Question 9

What popular product is MyTherapist.ng an African alternative to?

Accepted Answer

MyTherapist.ng is an African-built alternative to BetterHelp.

Discover Products, Get Discovered.