Question 1

What is MyCoverGenius and how does it work?

Accepted Answer

MyCoverGenius is a digital platform that lets Nigerian businesses and individuals buy, manage, and claim health, auto, gadget, and travel insurance online. You sign up, choose the insurance products you need, then use the web dashboard (and employee app) to add staff or assets, manage policies, and submit claims digitally while partner insurers underwrite the actual cover.

Question 2

How much does MyCoverGenius cost?

Accepted Answer

Pricing depends on the type of insurance you choose. For health plans, FlexiCare starts from ₦18,000 per staff quarterly, ZenCare from ₦30,000 per staff quarterly, and PrimeCare from ₦120,000 per staff quarterly; for auto, Comprehensive Cover starts from 5% of vehicle value per year, Mini Comprehensive is ₦25,000 per vehicle per year, Third Party is ₦15,000 per vehicle per year, and Gadget Cover is 5% of gadget value per year, while Travel Cover is priced based on trip duration, destination country, and age.

Question 3

What countries does MyCoverGenius operate in?

Accepted Answer

MyCoverGenius primarily operates in Nigeria and is focused on Nigerian businesses and consumers. Travel insurance can cover trips outside Nigeria but is sold to users based in Nigeria.

Question 4

How do I sign up for MyCoverGenius?

Accepted Answer

You can sign up for MyCoverGenius by visiting the website and creating an account for your business or personal use, then following the onboarding flow to enter your details and select the insurance products you need. Businesses can add staff, vehicles, gadgets, and configure roles directly from the web dashboard once registered.

Question 5

Does MyCoverGenius have a mobile app?

Accepted Answer

Yes, MyCoverGenius is available on the web and works with a companion mobile app for employees. The MyCover personal insurance app is available on Android and iOS so staff can access their plans, manage usage, and submit claims from their phones.

Question 6

Who is MyCoverGenius best suited for?

Accepted Answer

MyCoverGenius is best suited for Nigerian startups, SMEs, and larger businesses that need to insure staff health and company assets like vehicles, gadgets, and business travel. Individuals in Nigeria can also use the broader MyCover ecosystem to buy and manage personal insurance cover.

Question 7

How do I contact MyCoverGenius support?

Accepted Answer

You can contact MyCoverGenius support by emailing hello@mycovergenius.com or admin@mycovergenius.com. Business customers also get access to a dedicated account manager and 24/7 hospital support for health-related issues.

Question 8

Does MyCoverGenius have a plan for teams or businesses?

Accepted Answer

Yes, MyCoverGenius offers specific plans for teams and businesses. Companies can purchase group health plans (such as FlexiCare, ZenCare, and PrimeCare) and manage staff, vehicles, gadgets, and travel policies through a central business insurance dashboard with role-based permissions.

Question 9

Does MyCoverGenius offer an API or integrations?

Accepted Answer

Yes, MyCoverGenius offers API access and integrations through its related MyCover.ai open insurance infrastructure. Developers and partners can use the API documented at docs.mycover.ai to embed insurance products and connect MyCoverGenius services into their own systems.

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