Buy, renew, and manage insurance policies digitally
M-TIBA
A health insurance administration platform for African insurers, brokers and TPAs, automating enrolment, eligibility checks, pre-authorisations, claims and provider payments.
M-TIBA Product Overview
Is M-TIBA Right for You?
Liners prepares and updates these highlights as product information changes. Editorial standardsBest For
- Health insurers
- Insurance brokers
What It Does Well
- Digital enrolment
- Eligibility checks
Things to Check
- Supported plan types
- Provider payout timing
About M-TIBA

M-TIBA is a health insurance administration platform and operations partner for African insurers, managing brokers, TPAs, and health financing programs that need to digitize the full journey from enrolment to claims and provider payments.
Key capabilities include:
- Automated pre-authorisation and claims processing, supporting digital submissions and faster turnaround times for approvals, adjudication, and reimbursements.
- Real-time eligibility and coverage verification at participating healthcare providers, helping clinics confirm member identity and benefits at the point of care.
- Provider network portal and payment workflows that connect payers and healthcare facilities for pre-auth requests, claims submission, and digital provider payments.
- Member experience tools such as digital ID, instant benefit checks, and real-time visibility into benefit usage and claim history through a member app.
Available on Web (including portal.mtiba.com), Android, iOS, and USSD (***253# in Kenya).
Target users include insurers, brokers, TPAs, governments, and donor-funded schemes, plus members/patients and healthcare providers who interact with the app, USSD channel, and provider workflows.
Notable in the African market for supporting real-time, data-driven health insurance operations across multiple countries, and for reported deployments in Kenya and other African markets, plus ISO/IEC 27001:2013 certification and Blue Company Certification (August 2025).
M-TIBA Facts
Liners compiles product facts from official websites, app stores, documentation, trusted public sources, and details shared by product teams during editorial review. We also consider crowdsourced updates when they include verifiable evidence, and refresh facts as information changes. Learn moreAs of Sep 7, 2026, M-TIBA is rated 3.6 on the App Store from 10 reviews and 3.7 on Google Play from 56 reviews with 10K+ installs.
Recent Reviews for M-TIBA
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M-TIBA Funding History
Liners compiles funding history from company announcements, investor records, and trusted reporting. We refresh it as new rounds are confirmed. Learn moreM-TIBA has raised $49.2M across 5 recorded funding events. The latest was Other in Jul 2019.
- Total Raised:
- $49.2M
- Latest Round:
- Other
M-TIBA Investors & Funding Rounds
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Frequently Asked Questions About M-TIBA
M-TIBA is a health insurance administration platform and mobile health wallet that connects insurers, healthcare providers and members to digitize the full journey from enrolment to eligibility checks, pre authorisations, claims and provider payments. Insurers and programs run their health plans on the web portal, providers use the portal to submit pre authorisations and claims, and members access and pay for care via the My M-TIBA app or USSD, with funds and benefits earmarked for healthcare.
M-TIBA operates in Kenya and has documented deployments in other African markets such as Nigeria and Tanzania, as well as health insurance programs in parts of sub Saharan Africa and the Middle East. Availability for specific schemes depends on which insurers or health programs in each country are using the platform.
If you are a member, you can sign up by downloading the My M-TIBA app from the Google Play Store or Apple App Store and creating an account with your mobile number or email, or by dialing *253# in Kenya and following the registration prompts. If you are an insurer, broker, TPA or health program, you typically engage Mtiba directly to set up your scheme on the platform before your members can register.
Yes, M-TIBA offers a mobile app called My M-TIBA, available on Android via Google Play and on iOS via the App Store. Members can use the app to create an account, view benefits and policies, see claims history and access in network providers.
M-TIBA is best suited for insurers, managing brokers, TPAs, governments and donor funded health programs that need to digitize and manage health insurance or other health financing schemes. It is also designed for members and healthcare providers who require simple mobile and web tools to access benefits, manage health funds and submit or receive claims and payments.
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