MULTIVERSE® by Digitech Africa Ltd

MULTIVERSE® is a digital insurance platform from Digitech Africa Ltd built for insurance companies that want to deliver and manage insurance services for mobile subscribers across Africa, including customers without internet access.

Key capabilities include:

• End-to-end insurance lifecycle management via a web portal, including policy subscription (life and non-life), electronic policy management, premium collection, multi-level claims management, and customer campaigns
• Mobile customer servicing through Android and iOS apps, including claims reporting, policy management, and reimbursement via mobile money
• Electronic signature support to authenticate policyholders and link them to their insurance contracts
• Additional modules for the insurance value chain, including for (treaty and claims administration, accounting transactions, real-time dashboards, and regulatory reporting) and for (auto certificate management, faster claims settlement, and fraud mitigation)