Question 1

What is Meta Loan and how does it work?

Accepted Answer

Meta Loan is a Kenyan mobile lending service that lets you apply for short‑term personal loans through an Android app and receive the money directly to your M‑PESA account after approval. You fill in your basic and ID details, your application is assessed digitally, you get an SMS/app notification with the result, and approved loans are disbursed to the M‑PESA number you registered.

Question 2

How much does Meta Loan cost?

Accepted Answer

Meta Loan is a paid loan service, and you repay the principal plus interest and fees over the agreed term. The app store listing indicates loan amounts up to KSh 80,000 with an APR of up to about 48% per year, but exact interest, fees, and any other charges for your loan are shown in the app before you accept the offer.

Question 3

What countries does Meta Loan operate in?

Accepted Answer

Meta Loan currently operates in Kenya only. It is designed specifically for Kenyan residents who receive and repay loans via M‑PESA.

Question 4

How do I sign up for Meta Loan?

Accepted Answer

To sign up for Meta Loan, download the Meta Loan app for Android, register with your mobile number, then provide your ID, personal, and contact details as prompted. Once your profile is complete, you can apply for a loan directly in the app and track the application status there and via SMS.

Question 5

Does Meta Loan have a mobile app?

Accepted Answer

Yes, Meta Loan has a mobile app for Android. You can install the Meta Loan app from the Google Play Store and use it to register, apply for loans, and manage repayments.

Question 6

Who is Meta Loan best suited for?

Accepted Answer

Meta Loan is best suited for individual Kenyan residents aged 18 to 60 who have a stable source of income and need short‑term credit sent to M‑PESA. It is particularly aimed at employed and self‑employed users who want a fully online, ID‑based application without a prior credit record.

Question 7

How do I contact Meta Loan support?

Accepted Answer

You can contact Meta Loan support by email at help@metaloan.co.ke, by phone using the support numbers listed in the app, or via in‑app online service or WhatsApp/live chat where available. The app and website also provide a physical office address in Nairobi if you need it.

Question 8

Does Meta Loan have a plan for teams or businesses?

Accepted Answer

Meta Loan does not advertise any specific plans for teams or businesses. It is positioned as an individual consumer lending service.

Question 9

Does Meta Loan offer an API or integrations?

Accepted Answer

Meta Loan does not publicly offer an API or documented third‑party integrations. There is no public developer documentation for connecting external systems to Metaloan at this time.

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