Medihelp

Medihelp is an open medical aid scheme in South Africa that provides paid healthcare cover for individuals, families, students, and self-employed professionals who want private hospital cover and day-to-day benefits.

Key capabilities include:

• Plan selection across budgets and life stages, including a student plan, hospital plan, savings plans, and comprehensive plans, with options that can include medical savings accounts.
• Online quoting and digital joining, with tools to get a quote, compare plans, and apply online.
• Member self-service via Member Zone, which supports account access and common member actions (such as accessing member services and information).
• Provider search, helping members find healthcare providers through the website.

Available on Web, plus a member mobile app on iOS (Apple App Store), Android (Google Play), and Huawei AppGallery. It also provides web portals for members, corporate groups, advisers/brokerages, and healthcare providers.

Target audience: South African consumers choosing medical aid cover, including families, students, and people buying medical aid independently, plus organisations arranging corporate group cover.

Notable in the local market for its 120+ years of operation, its scale (about 201,000 members), and its position as a self-administered medical scheme regulated by the Council for Medical Schemes in South Africa.