A free web-based CRM for African businesses to manage customers, leads, sales, projects, HR, invoices, payments, and expense tracking in one portal.

MahalaCRM Product Overview

Is MahalaCRM Right for You?

Liners prepares and updates these highlights as product information changes. Editorial standards

Best For

  • South African SMEs
  • Sales and project teams

What It Does Well

  • Customer and lead tracking
  • Project tracking

Things to Check

  • Payroll rules support
  • Bank payment options

About MahalaCRM

Screenshot of MahalaCRM website

MahalaCRM is a free, web-based CRM and business operations platform built for African businesses that need one place to manage customers, sales, projects, HR, and finance.

Key capabilities include:

  • CRM and sales tracking: store centralized client details, keep all leads in one place, and track sales progress so teams can follow up consistently.
  • Project and task management: plan work with Kanban boards and timelines, assign tasks, set deadlines, and use instant notifications to keep teams aligned.
  • Invoicing and payments: create estimates and invoices, record payments, and manage related items such as products, orders, and contracts.
  • HR and finance operations: handle leave, attendance, timesheets, and payroll management, plus track income and expenses and maintain bank account records.

Available on Web (browser-based portal), with a public demo environment and a Knowledge Base for onboarding.

Designed for startups and established companies across Africa, especially teams that want to reduce reliance on spreadsheets and separate tools for CRM, projects, HR, and invoicing.

Notable for its R0.00 “Lifetime” plan (ZAR) marketed for African businesses, with a listed base in Johannesburg, South Africa and local contact and support channels.

MahalaCRM Facts

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Pricing & Fees
FreeMahalaCRM offers its CRM platform completely free (R0.00), starting with 2 users and allowing up to 10 users for free.

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Frequently Asked Questions About MahalaCRM

MahalaCRM is a free, web-based CRM and business operations platform for African businesses that helps you manage customers, leads, sales, projects, HR, invoicing, payments, and expenses in one portal. You log in through your browser to access modules for CRM, projects, HR, and finance, and use built-in tools like Kanban boards, timelines, invoices, and reports to run daily operations.

MahalaCRM offers a Lifetime plan at R0.00 per month and R0.00 per year, with 2 users and 1000 MB of file storage included. You can start with 2 users and later request an increase up to 10 users at no additional cost.

MahalaCRM is built for African businesses and is clearly focused on South Africa and broader African markets. Specific supported countries beyond this regional focus are not listed, so availability is best understood as Africa-wide with a base in Johannesburg, South Africa.

You can sign up for MahalaCRM by visiting the website and using the signup or registration option to create an account for the web-based portal. After signing up, you can log in via your browser to start configuring your CRM, projects, HR, and finance settings.

MahalaCRM is best suited for startups and established businesses across Africa that need a single web-based system to manage CRM, sales, projects, HR, invoicing, and basic finance operations. It is particularly useful for teams that want to move away from spreadsheets and separate tools and centralize their client and operations data.

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