Question 1

What is MahalaCRM and how does it work?

Accepted Answer

MahalaCRM is a free, web-based CRM and business operations platform for African businesses that helps you manage customers, leads, sales, projects, HR, invoicing, payments, and expenses in one portal. You log in through your browser to access modules for CRM, projects, HR, and finance, and use built-in tools like Kanban boards, timelines, invoices, and reports to run daily operations.

Question 2

How much does MahalaCRM cost?

Accepted Answer

MahalaCRM offers a Lifetime plan at R0.00 per month and R0.00 per year, with 2 users and 1000 MB of file storage included. You can start with 2 users and later request an increase up to 10 users at no additional cost.

Question 3

What countries does MahalaCRM operate in?

Accepted Answer

MahalaCRM is built for African businesses and is clearly focused on South Africa and broader African markets. Specific supported countries beyond this regional focus are not listed, so availability is best understood as Africa-wide with a base in Johannesburg, South Africa.

Question 4

How do I sign up for MahalaCRM?

Accepted Answer

You can sign up for MahalaCRM by visiting the website and using the signup or registration option to create an account for the web-based portal. After signing up, you can log in via your browser to start configuring your CRM, projects, HR, and finance settings.

Question 5

Who is MahalaCRM best suited for?

Accepted Answer

MahalaCRM is best suited for startups and established businesses across Africa that need a single web-based system to manage CRM, sales, projects, HR, invoicing, and basic finance operations. It is particularly useful for teams that want to move away from spreadsheets and separate tools and centralize their client and operations data.

Question 6

How do I contact MahalaCRM support?

Accepted Answer

You can contact MahalaCRM support by emailing info@mahalacrm.africa using the contact details provided on the site. Additional local support options may be available through the website’s contact or help sections.

Question 7

Does MahalaCRM have a plan for teams or businesses?

Accepted Answer

Yes, MahalaCRM provides a plan suitable for teams and businesses, starting with 2 users on the free Lifetime plan. You can request an increase up to 10 users at no cost, which allows small teams to collaborate within one shared portal.

Question 8

Does MahalaCRM offer an API or integrations?

Accepted Answer

MahalaCRM supports integrations via API endpoints, such as for leads and other records, indicating that an API exists. However, there is no publicly linked developer portal or official API documentation, so access and details for integrations may require contacting the team directly.

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