Question 1

What is CRM Africa and how does it work?

Accepted Answer

CRM Africa is a free CRM platform built for African businesses to manage clients, projects, payments, invoices, sales, operations, inventory, services, contracts, support, automation, dashboards, and collaboration in one place. It works with tiered plans offering limits on users, clients, and projects, scaling from a forever free option for small teams to enterprise-level unlimited access.

Question 2

How much does CRM Africa cost?

Accepted Answer

CRM Africa offers a Forever Free plan for up to 2 users, 10 clients, and 10 projects. Paid plans include Kick Start (29 users, clients, projects), Thunder (50 users, clients, projects), and Enterprise (unlimited); annual billing saves 20%.

Question 3

What countries does CRM Africa operate in?

Accepted Answer

CRM Africa is a global platform that is primarily optimized for African businesses and operates across more than 40 countries.

Question 4

How do I sign up for CRM Africa?

Accepted Answer

Visit crm.africa and click 'Start free forever' to sign up for the Forever Free plan without any payment details. Upgrade to paid plans directly from your dashboard as needed.

Question 5

Who is CRM Africa best suited for?

Accepted Answer

CRM Africa is best suited for individuals, small teams, growing small businesses, agencies, enterprises, and African companies managing clients, projects, sales, and operations.

Question 6

How do I contact CRM Africa support?

Accepted Answer

Contact CRM Africa support through the Help Desk feature in the platform, priority support on Thunder and Enterprise plans, or use the contact form on crm.africa.

Question 7

Does CRM Africa have a plan for teams or businesses?

Accepted Answer

Yes, CRM Africa has team and business plans including Kick Start for small businesses (up to 29 users), Thunder for larger teams (up to 50 users), and Enterprise for unlimited scale.

Question 8

Does CRM Africa offer an API or integrations?

Accepted Answer

Yes, CRM Africa offers integrations and automation, with advanced options on Kick Start and higher plans.

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