CRM Africa

CRM Africa is a cloud-based customer relationship management platform for African small and medium-sized businesses that need CRM, projects, invoicing, and payment collection in one workspace.

Key capabilities include:

• CRM and sales pipeline: capture leads, manage contacts/companies, run tasks and follow-ups, and track deals through a visual pipeline with sales reporting.
• Invoicing, billing, and payments: create invoices, send payment reminders, support recurring billing/subscription management, and collect one-time or recurring payments with integrated gateways such as M-PESA, MTN Mobile Money, Airtel Money, Flutterwave, Paystack, Pesapal, Stripe, and PayPal, plus transaction history and reconciliation.
• Project delivery: manage projects and tasks with Gantt view, subtasks, time tracking, expense tracking, and project performance dashboards.
• Client portals: provide client-branded dashboards where customers can view project progress, access invoices, pay online, upload files, and sign contracts.

Available on Web (cloud app at app.crm.africa).

Target users include service businesses, agencies, consultants, and growing teams managing client work and collections across markets such as Kenya, Nigeria, Ghana, and South Africa.

Notable for its native support for African payment methods (including mobile money) and a no per-seat licensing approach that keeps costs predictable as teams add users.