Question 1

What is Layer3 and how does it work?

Accepted Answer

Layer3 is a Nigeria-based technology solutions provider that delivers managed network infrastructure, fiber internet, cloud, co-location, and cybersecurity services. It works by designing, deploying, and managing your connectivity and IT infrastructure (including NaaS, SD-WAN, data center, and security), with 24/7 monitoring and support so you consume them as ongoing services rather than running everything in-house.

Question 2

How much does Layer3 cost?

Accepted Answer

Layer3 is a paid service, with pricing that varies by service type and customer segment. For example, residential FTTH plans in Nigeria start around NGN 23,518/month (30 Mbps) and go up with higher speeds, while business and school fiber packages have separate tiered pricing. For enterprise, cloud, co-location, and managed services, you typically need to request a custom quote.

Question 3

What countries does Layer3 operate in?

Accepted Answer

Layer3 primarily operates in Nigeria and makes its services available in several other African countries. Specific additional countries are not listed.

Question 4

How do I sign up for Layer3?

Accepted Answer

To sign up, you can visit the Layer3 website and choose the relevant service (such as fiber internet or business solutions) then submit an inquiry or request a quote form. You can also contact the sales team directly via email or phone to discuss requirements and onboarding.

Question 5

Who is Layer3 best suited for?

Accepted Answer

Layer3 is best suited for enterprises and institutions (such as financial services, service providers, public sector, NGOs, universities, energy and healthcare organizations), as well as SMEs and schools that need managed connectivity and cloud services. It is also suitable for individuals and homes that want unlimited FTTH broadband in covered Nigerian locations.

Question 6

How do I contact Layer3 support?

Accepted Answer

You can contact Layer3 support by emailing enquiry@layer3.com.ng, and support is provided via its 24/7 network management and support center. Additional contact options, such as phone numbers and contact forms, are available on the website.

Question 7

Does Layer3 have a plan for teams or businesses?

Accepted Answer

Yes, Layer3 offers multiple plans and services specifically for teams and businesses, including enterprise connectivity, SD-WAN, managed Network-as-a-Service, cloud, cybersecurity, and tailored fiber packages for SMEs and schools. Enterprise solutions and larger deployments are typically provided on a custom, contract-based basis.

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