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An omnichannel insurance management and distribution platform for insurers, brokers, agents, and microinsurers, with policy, claims, billing, and customer self-service.
Kakbima Product Overview
Is Kakbima Right for You?
Liners prepares and updates these highlights as product information changes. Editorial standardsBest For
- Insurance brokers
- Insurance agents
What It Does Well
- Sell via web and mobile
- API-based distribution
Things to Check
- Kenya-only rollout
- Customer self-service options
About Kakbima
Kakbima is an omnichannel insurance management and distribution platform for insurance businesses and policyholders, designed for agents, brokers, microinsurers, insurers, and digital distribution partners.
Key capabilities cover day to day insurance operations and online distribution, including:
- CRM (customer management) to manage customer relationships and engagement.
- Policy administration for rating, binding, issuing, endorsements, and renewals.
- Products, quotes, and online selling to configure insurance products and quote and sell them online.
- Claims management to report, capture, and audit actions on claims for quality control.
- Reporting and analytics for visibility into operational and portfolio data.
For policyholders, the platform includes self-service web portals and mobile apps to explore products, view policy details, report claims (including photo submission and status updates), access billing and payments (including mobile money and cards), and manage insurance certificates and documents. It also lists roadside assistance as an in-app service.
Available on Web, Android, iOS, and via a GraphQL API. Hosting options include cloud hosting and self-hosting.
Target users include insurers, MGAs, agents, brokers, microinsurers, bancassurance providers, corporates, and non-profits, with self-service tools for individual policyholders.
Notable in the African market context, Kakbima lists a physical office in Westlands, Nairobi, Kenya, and positions the platform for multi-language and multi-currency deployments for international roll-outs, with published security and regulatory compliance references (including DPA, GDPR, and PSD2).
Kakbima Facts
Liners compiles product facts from official websites, app stores, documentation, trusted public sources, and details shared by product teams during editorial review. We also consider crowdsourced updates when they include verifiable evidence, and refresh facts as information changes. How we source dataOperates In
African alternative to
Pricing & Fees
Variable pricingKakbima uses subscription-based pricing, with plans ranging from $3 to $350 per month depending on the type of insurance business.
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Frequently Asked Questions About Kakbima
Kakbima is an omnichannel insurance management and distribution platform that helps insurers, brokers, agents, and microinsurers run core operations like CRM, policies, products, claims, quotes, billing, and customer self-service across web, mobile, and API. Insurance businesses configure their products and workflows in Kakbima, then use its portals and apps so staff and policyholders can buy policies, manage policies, submit claims, make payments, and access documents in one system.
Kakbima is based in Nairobi, Kenya and explicitly supports deployments in Kenya and international markets, with multi-language and multi-currency capabilities for roll-outs in other countries. However, it does not publish a specific list of covered countries, so availability may depend on individual implementation and regulatory requirements.
You can start with Kakbima by reaching out to their team through the contact options on their website, such as their inquiry or demo forms. After you share your business needs, they coordinate onboarding, configuration, and deployment for your organization rather than offering a self-serve instant signup.
Yes, Kakbima is available on iOS and Android. You can download Kakbima on the App Store for iPhone, or get it on Google Play for Android.
Kakbima is best suited for insurance-sector organizations that need to manage and distribute insurance digitally, including insurers, MGAs, agents, brokers, microinsurers, bancassurance providers, corporates, and non-profits. It also serves individual policyholders through self-service portals and mobile apps provided by those organizations.
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