Question 1

What is Jia and how does it work?

Accepted Answer

Jia is a fintech platform that lets businesses turn unpaid invoices into cash by advancing up to 90% of an invoice’s value in under 24 hours, then collecting repayment when the invoice is paid. You sign up on the web dashboard, complete a business verification (KYB), upload your invoices, and receive funds to a no-fee, interest‑bearing business account where you can also track cash flow.

Question 2

How much does Jia cost?

Accepted Answer

Jia charges financing fees typically between 1% and 5% of the financed amount, depending on the terms and risk profile. The business account itself is described as no‑fee, and there are no publicly listed subscription tiers beyond the financing fee range.

Question 3

What countries does Jia operate in?

Accepted Answer

Jia operates in emerging markets, with confirmed operations in the Philippines and in parts of Africa. Individual African country coverage beyond case studies and regional references is not fully specified, so exact country lists in Africa are not disclosed.

Question 4

How do I sign up for Jia?

Accepted Answer

You can sign up for Jia through its web platform by creating an account at the dashboard, submitting your Know Your Business (KYB) information, and then uploading invoices you want financed. Once approved, you can request advances and manage your cash flow from the web dashboard.

Question 5

Does Jia have a mobile app?

Accepted Answer

No, Jia does not currently list a dedicated mobile app for iOS or Android. Access is provided via the web at jia.xyz and the dashboard at dashboard.jia.ph.

Question 6

Who is Jia best suited for?

Accepted Answer

Jia is best suited for small and medium businesses that issue invoices and need short‑term working capital, such as SMEs/MSMEs with unpaid receivables. It is also designed for enterprises and platforms that want to finance their suppliers, distributors, and merchant networks across supply chains.

Question 7

How do I contact Jia support?

Accepted Answer

You can contact Jia support by email, for example via support.ph@jia.xyz for Philippines users, or through other public contact addresses like partners@jia.xyz and press@jia.xyz depending on your inquiry. Phone support is also listed for the Philippines office, and additional contact options may be available inside the dashboard after you sign in.

Question 8

Does Jia have a plan for teams or businesses?

Accepted Answer

Yes, Jia is built for teams and businesses, not individual consumers, and supports SME accounts as well as enterprise and platform financing setups. Businesses can use it to manage company invoices, working capital, and to provide financing to their wider supplier or merchant networks.

Question 9

Does Jia offer an API or integrations?

Accepted Answer

Jia provides institutional and partner infrastructure for banks, platforms, and lenders, but there is no publicly documented, self‑serve API or integration marketplace available. If you are interested in integrations or programmatic access, you would need to contact Jia directly to discuss partner options.

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