Ikoddi

Ikoddi is a multichannel business communications platform for organisations in West Africa that need to reach customers or teams via SMS, WhatsApp Business, email, and mobile top-ups.

Key capabilities include:

• Bulk SMS campaigns with message personalisation, multi-level contact segmentation, and scheduled sending for promotions, notifications, and internal broadcasts
• SMS OTP for one-time passwords and verification flows, plus WhatsApp Business messaging for marketing and utility conversations (Meta fees apply separately where applicable)
• Airtime and internet-data distribution to staff or customer groups, managed from a dashboard with balances and history
• Analytics and reporting with real-time dashboards and exportable reports, plus API access for integrating messaging into internal tools (documentation available at https://docs.ikoddi.com/)

Available on Web (dashboard) and via API.

It targets B2B teams such as marketing, customer support, operations, and IT departments that need bulk messaging, OTP delivery, and campaign tracking.

Notable in the region, it is positioned for West African use cases and is listed as available in Burkina Faso, Senegal, Côte d’Ivoire, Niger, Mali, Togo, Guinea, and Benin. The product website also cites ISO 27001 certification and GDPR compliance, and provides tiered pricing with a free Starter plan (40 SMS included), Professional at 45,000 FCFA/month (14-day trial), and Enterprise by quote, with per-SMS rates shown in a volume-based simulator (from 12 FCFA down to 6 FCFA).